Fraud & Investigations Support Technician II

State of Alaska; Anchorage (AK); Hybrid; USD 60,000 - 80,000; Full time

Job summary

The State of Alaska, Department of Revenue's Criminal Investigations Unit in Anchorage, seeks a Criminal Justice Technician 2 to serve as the primary intake for fraud tips and to support investigations. The role includes logging cases, coordinating information requests, and providing administrative duties such as APSIN/NCIC oversight and notary services.

Ideal candidates bring competency-based qualifications in criminal justice, strong analytical and communication skills, and familiarity with

Qualifications

• Competency-based minimum qualifications apply as described in the notice.
• Ability to handle sensitive information with integrity and confidentiality.
• Experience or training in criminal justice, investigations, or related fields.
• Proficiency with APSIN/NCIC/ARMS preferred.
• Strong written and oral communication, plus sound judgment.

Responsibilities

• Serve as the primary intake point for fraud tips, evaluating and screening complaints, logging cases, and determining investigative action.
• Provide investigative support through research, analysis, and information requests from the public, law enforcement, and other agencies.
• Deliver administrative support including APSIN/NCIC terminal security oversight, website updates, background checks, budgeting assistance, and notary services.
• Compile and report case inventory, prosecution referrals, and time management information to CIU leadership and divisions for operational and budgeting needs.
• Manage evidence and state property by certifying as an Evidence Room Custodian, maintaining inventory, auditing, and processing documentation.
• Demonstrate knowledge of Alaska statutes, administrative codes, federal regulations, and CIU policies; proficiency with APSIN, NCIC, and ARMS preferred.

Skills

Fraud investigation

Case intake

Information coordination

Analytical thinking

Confidentiality

Judgment

Education

Criminal justice education/experience

CJ training program

Tools

APSIN

NCIC

ARMS

Notary services

Job description

The State of Alaska, Department of Revenue's Criminal Investigations Unit in Anchorage, seeks a Criminal Justice Technician 2 to serve as the primary intake for fraud tips and to support investigations. The role includes logging cases, coordinating information requests, and providing administrative duties such as APSIN/NCIC oversight and notary services.

Ideal candidates bring competency-based qualifications in criminal justice, strong analytical and communication skills, and familiarity with