Criminal Justice Technician 2 (PCN 047190)

State of Alaska; Anchorage (AK); Hybrid; USD 60,000 - 80,000; Full time

Job summary

The State of Alaska, Department of Revenue's Criminal Investigations Unit in Anchorage, seeks a Criminal Justice Technician 2 to serve as the primary intake for fraud tips and to support investigations. The role includes logging cases, coordinating information requests, and providing administrative duties such as APSIN/NCIC oversight and notary services.

Ideal candidates bring competency-based qualifications in criminal justice, strong analytical and communication skills, and familiarity with

Qualifications

• Competency-based minimum qualifications apply as described in the notice.
• Ability to handle sensitive information with integrity and confidentiality.
• Experience or training in criminal justice, investigations, or related fields.
• Proficiency with APSIN/NCIC/ARMS preferred.
• Strong written and oral communication, plus sound judgment.

Responsibilities

• Serve as the primary intake point for fraud tips, evaluating and screening complaints, logging cases, and determining investigative action.
• Provide investigative support through research, analysis, and information requests from the public, law enforcement, and other agencies.
• Deliver administrative support including APSIN/NCIC terminal security oversight, website updates, background checks, budgeting assistance, and notary services.
• Compile and report case inventory, prosecution referrals, and time management information to CIU leadership and divisions for operational and budgeting needs.
• Manage evidence and state property by certifying as an Evidence Room Custodian, maintaining inventory, auditing, and processing documentation.
• Demonstrate knowledge of Alaska statutes, administrative codes, federal regulations, and CIU policies; proficiency with APSIN, NCIC, and ARMS preferred.

Skills

Fraud investigation

Case intake

Information coordination

Analytical thinking

Confidentiality

Judgment

Education

Criminal justice education/experience

CJ training program

Tools

APSIN

NCIC

ARMS

Notary services

Job description

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Revenue, Criminal Investigations Unit is hiring for a Criminal Justice Technician 2 in Anchorage!

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

What You Will Be Doing

• Serve as the primary intake point for fraud tips, evaluating and screening complaints, logging cases, and determining whether investigative action is warranted.
• Provide investigative support through research, analysis, and coordination of information requests from the public, law enforcement, and other agencies.
• Deliver administrative support including APSIN/NCIC terminal security oversight, website updates, background checks, budgeting assistance, and notary services.
• Compile and report case inventory, prosecution referrals, and time management information to CIU leadership and divisions for operational and budgeting needs.
• Manage evidence and state property by certifying as an Evidence Room Custodian, maintaining inventory accuracy, supporting audits, and processing property documentation.
• Due to the nature of this position, we have a strong preference for candidates with an established working knowledge of Alaska statutes, administrative codes, federal regulations, and CIU policies, who are proficient with APSIN, NCIC, and ARMS, and who demonstrate strong judgment, confidentiality, and analytical skills.

Mission and Values/Culture:

The Department of Revenue’s mission is to collect and invest funds for public purposes and the Criminal Investigations Unit supports this mission by enforcing laws and regulations through investigation, public education, and use of legal process. We maintain the highest ethical and performance standards while fostering a culture that values integrity, professionalism, and adaptability.

Benefits of Joining Our Team:

The State of Alaska provides a comprehensive benefits package that includes strong retirement options, generous PTO, and medical, dental, vision, and life insurance coverage to support your overall well-being. We offer flexible work schedules and opportunities for training, professional growth, and career advancement.

The Working Environment You Can Expect:

This position will be based in the Atwood Building in downtown Anchorage. After your initial training, the option of hybrid telework may be explored to further support productivity and a strong work-life balance. The CIU operates as a close-knit team within a secure office environment featuring individual workstations, with convenient covered parking available in the Linny Pacillo garage.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Competency Based Minimum Qualifications

This job class uses competency based minimum qualifications. The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

PLEASE ENSURE YOUR APPLICATION (THROUGH WORK HISTORY, TRAINING, EDUCATION, LICENSES, CERTIFICATIONS, ETC.) SUPPORTS/DEMONSTRATES YOU POSSESS THE MINIMUM REQUIRED COMPETENCIES FOR THE JOB CLASS.

Successful completion of training under a formally established Criminal Justice Technician 1-2 flexible staffing training plan with the State of Alaska; OR Any combination of education and/or experience that provides the applicant with competencies in:

• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groupseffectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

Equivalent to those typically gained by: Any combination of education and/or paraprofessional or professional experience or service in criminal justice, juvenile justice, probation, parole, public safety, law enforcement, corrections, court, legal services, law office, social services, social sciences, or public assistance programs or functions.

PLEASE READ THE FOLLOWING CAREFULLY

DISCLOSURE OF PRIOR STATE EMPLOYMENT: All employment with the State of Alaska, including but not limited to full-time, part-time, seasonal, temporary, on-call, etc. positions must be disclosed in your application. Failure to provide this information may result in the disqualification of your application.

REQUIRED OF ALL APPLICANTS

At the time of the interview, please ensure that you provide the following materials:

1. List of three (3) professional references to include daytime telephone and email address. One must be a current or former supervisor.
2. Last two (2) performance evaluations. If unavailable, supervisory letters of recommendation can be substituted.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions. The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The proficiency levels are Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency for each competency listed in the supplemental questions.

BACKGROUND CHECK

Please be aware- this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

BARGAINING UNIT

If you are a current state employee, please mark the union you are a member of at the time of application.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. Copies of transcripts are required to verify educational credentials and must be attached to your application upon submission. Unofficial transcripts are acceptable, provided they include the URL and institution name.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment. NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or [phone]. If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or [phone] if you are in the Juneau area. Requests for information may also be emailed to [e-mail].

For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

For specific information in reference to the position please contact the hiring manager at:

J. Scott Stair, Investigator 5

Email: [e-mail]

Phone Number: 907-269-1073