Fraud Intelligence Analyst

Happen Bank; Lehi (UT); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Happen Bank is seeking a Fraud Analyst in Lehi to support fraud mitigation using analytic tools, identify trends, and prevent losses. You will collaborate with law enforcement and other financial institutions to handle investigations and ensure due diligence across accounts and providers.

Role involves manual reviews of applications, alert triage using Fraud Detection software, and implementing mitigation strategies. Hybrid work model with in-office days Tue–Thu.

Qualifications

• Bachelor's degree in related field; or equivalent job experience
• 2+ years prior banking experience, preferably in an investigative and analytical role or exposed to fraud-related behavior in the Consumer and Business segments
• Knowledge of third-party online fraud analytic tools such as Verafin and/or Alloy
• Proficiency in online and internal application research across applicable systems
• Proficiency in reporting and analytical tools utilized by the Banks fraud team and Data Office

Responsibilities

• Perform manual reviews and analysis of new account applications and existing customer/provider accounts, identifying and preventing potential fraud
• Perform alert triage via the Bank's Fraud Detection software(s), utilizing risk scores and trend analysis in the decisioning of alerts. Manage case management for large scale fraud cases
• Assist Leadership in ongoing identification of high-risk behaviors of the current customer and provider base
• Assist in the implementation of mitigation strategies (whether technical or procedural) to curb new fraud trends and patterns
• Work closely with Customer Service, Operations and Compliance teams to optimize policies and controls to improve monitoring and due diligence of transactions, consumers and providers
• Communicate and collaborate between law enforcement, government agencies and financial institutions to prevent fraud related losses as well as provide criminal action or collections of any account causing the Bank a loss
• Work closely with other departments in the identification, management and communication of fraud and ID Theft cases
• Assist with various fraud related duties as needed by the Data Office
• Perform back-office functions related to research and resolution of fraudulent activity and applicable reporting
• Support in ongoing bank audits and risk assessments as applicable

Job description

Happen Bank is seeking a Fraud Analyst in Lehi to support fraud mitigation using analytic tools, identify trends, and prevent losses. You will collaborate with law enforcement and other financial institutions to handle investigations and ensure due diligence across accounts and providers.

Role involves manual reviews of applications, alert triage using Fraud Detection software, and implementing mitigation strategies. Hybrid work model with in-office days Tue–Thu.