Fraud Insights & Operations Investigator

Ellenco Estágios e Treinamentos; Tempe (AZ); Hybrid; USD 65,000 - 90,000; Full time

Job summary

DoorDash in Tempe invites a Fraud Insights Operations Analyst to join our Fraud Strategy and Operations team. You will conduct detailed investigations, assess risk, and develop prevention strategies to minimize losses while preserving a great user experience.

You will analyze transaction data, generate reports for management, and collaborate with risk, legal, and compliance teams. This in-office role requires living within 50 miles of Tempe and may include evenings, weekends, and holidays.

Qualifications

• 2+ years of experience in fraud, finance, or other professional operational roles.
• Strong analytical and problem-solving skills with the ability to identify patterns and anomalies.
• Advanced Google Sheets/Excel skills; familiarity with data analysis and statistical techniques.
• Knowledge of fraud prevention strategies, techniques, and tools.
• Proficiency in using fraud detection software and systems.
• Ability to collaborate effectively with cross-functional teams.
• Knowledge of relevant laws, regulations, and industry standards related to fraud prevention.

Responsibilities

• Investigation: Conduct detailed investigations on flagged transactions or accounts to determine if fraud has occurred.
• Risk Assessment: Assess the level of risk associated with identified fraudulent activities and take appropriate actions to mitigate potential losses.
• Fraud Prevention: Develop and implement fraud prevention strategies, policies, and procedures to minimize the occurrence of fraudulent activities.
• Data Analysis: Analyze data and perform statistical analysis to identify patterns, trends, and anomalies that may indicate fraudulent behavior. Reporting: Prepare comprehensive reports on fraud trends, incidents, and mitigation strategies to be presented to management and stakeholders.
• Collaboration: Collaborate with cross-functional teams, including risk management, legal, and compliance, to share insights and coordinate fraud prevention efforts.
• Training and Awareness: Conduct training sessions and awareness programs to educate employees about fraud risks, prevention techniques, and reporting procedures.
• Technology Utilization: Utilize fraud detection tools, software, and systems to enhance fraud monitoring and prevention capabilities.

Skills

Analytical skills

Problem solving

Data analysis

Fraud prevention

Fraud detection software

Cross-functional collaboration

Regulatory knowledge

Tools

Fraud detection software

Job description

DoorDash in Tempe invites a Fraud Insights Operations Analyst to join our Fraud Strategy and Operations team. You will conduct detailed investigations, assess risk, and develop prevention strategies to minimize losses while preserving a great user experience.

You will analyze transaction data, generate reports for management, and collaborate with risk, legal, and compliance teams. This in-office role requires living within 50 miles of Tempe and may include evenings, weekends, and holidays.