Fraud Data Science Manager: Product Analytics Lead

Plaid; San Francisco (CA); On-site; USD 216,000 - 329,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Plaid is seeking a Data Science Manager to lead the Customer & Product Intelligence team within Fraud Data. You will set the team's roadmap, mentor data scientists, and contribute to analytical methods, reviews, and customer investigations.

Collaboration with Product, Engineering, ML, GTM, and customers is essential to translate insights into scalable capabilities. The role combines hands-on analytics with leadership, shaping metrics, data foundations, and product decisions across fraud

Qualifications

• Proven experience managing, mentoring, and developing high-performing data scientists.
• Deep domain expertise in fraud, risk, or related areas.
• Strong experience in product analytics, metric design, and measuring product performance.
• Experience partnering directly with customers to deliver data-driven insights and solutions.
• Strong technical depth in Python, SQL, statistics, product analytics, and applied modeling.
• Demonstrated ability to set technical direction and deliver complex, high-impact initiatives through a team while remaining hands-on.
• Excellent communication and cross-functional collaboration skills across Product, Engineering, Machine Learning, GTM, and customer stakeholders.

Responsibilities

• Set a 6-12-month roadmap with Product, Engineering, and GTM, and assign priorities and responsibilities across the team.
• Define product metrics, their underlying data, and reporting and alerting practices; use results in roadmap decisions.
• Establish a repeatable process for customer retrospectives and proofs of concept with data checks and evaluation methods.
• Identify fraud signals and product opportunities to develop with Product and MLEs.
• Review analytic designs, data models, code, and model evaluations; contribute to investigations.
• Coach data scientists through clear expectations, feedback, and growth opportunities.
• Use AI-assisted analysis and development tools while ensuring rigorous review before informing decisions.

Skills

Python

SQL

Statistics

Product analytics

Applied modeling

People management

Cross-functional collaboration

Tools

dbt

Job description

Plaid is seeking a Data Science Manager to lead the Customer & Product Intelligence team within Fraud Data. You will set the team's roadmap, mentor data scientists, and contribute to analytical methods, reviews, and customer investigations.

Collaboration with Product, Engineering, ML, GTM, and customers is essential to translate insights into scalable capabilities. The role combines hands-on analytics with leadership, shaping metrics, data foundations, and product decisions across fraud