Fraud & Compliance Operations Analyst (Hybrid)

PayMitto; Atlanta (GA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

PayMitto, LLC, a Georgia-based cross-border payments company, is hiring a cross-trained Operations Analyst for its Fraud, Compliance, and Client Support teams in Atlanta. The role blends fraud analysis, compliance screening, and client support, with daily responsibilities across triage, investigations, and RFIs.

You'll work in a Hybrid setup, on-site at the Battery location on scheduled days, and contribute to building AI-driven workflows while supporting financial institutions and maintaining

Qualifications

• 2+ years in financial crimes, fraud, BSA/AML, sanctions, or payments operations.
• Working knowledge of fraud typologies (AFT, ATO), OFAC sanctions screening, and BSA/AML requirements.
• Comfort using AI tools like Claude and understanding how AI agents can support operational workflows.
• Strong decision making, pattern recognition, and documentation skills.
• Solid customer service instincts and clear communication.
• Proficiency with Microsoft Office and modern web based tools (Zendesk experience a plus).

Responsibilities

• Triage and investigate fraud alerts (AFT, ATO, and related loss prevention patterns).
• Decision sanctions screening (SLS) and BSA/AML transaction monitoring alerts within our fraud and compliance platform.
• Document investigations, including fraud cases, SLS hits, and TM alerts, keeping records audit ready for UAR or law enforcement reporting.
• Handle Tier 1 client and partner support across email and Zendesk.
• Support RFIs and coordinate across fraud, compliance, and operations teams.
• Identify gaps and tuning opportunities in fraud, screening, and monitoring tools.
• Help build and maintain AI agents that support fraud, compliance, and support workflows.
• Flex across fraud, compliance, and support work as volumes shift.

Skills

Fraud analysis

BSA/AML

Sanctions screening

AI tools

Customer service

Zendesk

Tools

Zendesk

Job description

PayMitto, LLC, a Georgia-based cross-border payments company, is hiring a cross-trained Operations Analyst for its Fraud, Compliance, and Client Support teams in Atlanta. The role blends fraud analysis, compliance screening, and client support, with daily responsibilities across triage, investigations, and RFIs.

You'll work in a Hybrid setup, on-site at the Battery location on scheduled days, and contribute to building AI-driven workflows while supporting financial institutions and maintaining