Fraud & Claims SIU Desk Investigator

AAMGA AssuranceAmerica Managing General Agency, LLC; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

AssuranceAmerica is seeking a Desk Investigator for its SIU team in Miami-Dade County. The role conducts low to moderate investigations into fraud related to applications, auto, property, and injury claims, and includes Examinations Under Oath.

You will plan, prioritize, and execute investigative assignments, review evidence, and apply knowledge of coverage and personal injury protection. This is an in‑office position with no relocation assistance.

Qualifications

• Bachelor's degree in criminal justice or related field; fraud investigation experience preferred.
• Florida Insurance Adjusters License within 90 days of employment.
• 2 years of SIU or claims handling experience.
• Strong communication and confidentiality skills.

Responsibilities

• Conduct Examinations Under Oath and report findings.
• Perform claims investigations including statements and document analysis.
• Provide office training to identify fraudulent files.
• Ensure compliance with industry policies and regulations.
• Maintain knowledge of state and national regulatory changes.
• Use claims systems and other tools to support investigations.
• Attend team meetings and reporting sessions.
• Build and maintain contacts with SIU, law enforcement, and attorneys.
• Meet individual goals and objectives.
• Collaborate with colleagues professionally.

Skills

Insurance knowledge

Attention to detail

Organizational skills

Communication skills

Interviewing skills

Customer service

Ethical conduct

Adaptability

Teamwork

Time management

Continuous learning

Education

Bachelor's degree in criminal justice

Florida Adjusters License within 90 days

2 years SIU/claims experience

Fraud investigation experience helpful

Job description

AssuranceAmerica is seeking a Desk Investigator for its SIU team in Miami-Dade County. The role conducts low to moderate investigations into fraud related to applications, auto, property, and injury claims, and includes Examinations Under Oath.

You will plan, prioritize, and execute investigative assignments, review evidence, and apply knowledge of coverage and personal injury protection. This is an in‑office position with no relocation assistance.