Fraud & Claims Controls Lead-Business Analyst (Remote)

Vaco by Highspring; Jersey City (NJ); Remote; USD 80,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Lead Business Analyst to enhance fraud and claims operations through control optimization and automation. This strategic role requires a blend of risk management, business analysis, and emerging technologies like RPA and AI. You'll collaborate with cross-functional teams, mentor junior analysts, and lead initiatives to improve control environments. If you're passionate about driving efficiencies and fostering collaboration in a dynamic setting, this opportunity is perfect for you.

Qualifications

• 5+ years in risk management or business analysis in banking.
• Experience in control rationalization and optimization.
• Strong familiarity with automation tools.

Responsibilities

• Lead reviews of control environments in fraud and claims.
• Define business cases for automation opportunities.
• Serve as a bridge between stakeholders and automation partners.

Skills

Banking and Fraud Experience

Control Design and Optimization

Automation Strategy and Tooling

Risk Management

Business Analysis

Cross-Functional Team Leadership

Excellent Communication Skills

Tools

RPA

AI

Workflow Automation

Job description

Job Title: Fraud & Claims Controls Lead - Business Analyst (Remote)

Location: Remote

Pay Rate: $51.00 - $63.00/hour (W2)

Employment Type: W2 Contract | 12+ Months

URGENT - CANDIDATES MUST BE AVAILABLE TO INTERVIEW BEFORE MID-AFTERNOON ET ON MONDAY, 5/12

• 1-Step Interview | Remote | W2 Contract Only | 12+ Months
• No C2C. No third-party vendors.
• Please Note: Must have recent experience in banking and fraud domains, claims to be considered.
• We are unable to sponsor now or in the future.

Position Summary:

We are seeking a highly skilled Lead Business Analyst to drive control optimization and automation efforts within fraud and banking operations. This high-impact role focuses on improving risk control environments by identifying inefficiencies, assessing automation potential, and leading prioritization efforts for scalable remediation.

This is a strategic role that operates at the intersection of risk management, business analysis, and emerging technologies (RPA, AI). You will lead senior-level assessments, collaborate with cross-functional teams, and serve as a key interface between control owners and technical automation teams.

You'll also mentor junior analysts and play a lead role in driving control rationalization across multiple business units.

Top Skill Sets Required:

• Recent experience in banking and fraud, claims environments
• Control design, optimization, and risk mitigation
• Automation strategy and tooling (RPA, AI, workflow engines)

Key Responsibilities:

Control Assessment & Optimization

• Lead deep-dive reviews of existing control environments in fraud and claims
• Identify control gaps, overlaps, or inefficiencies; recommend right-sized improvements
• Apply control design best practices aligned to regulatory expectations and operational goals

Automation Strategy & Requirements Gathering

• Define business cases and document requirements for automation opportunities
• Partner with an automation team (tech stack-agnostic) to scope solutions
• Evaluate control effort, complexity, and value to support initiative prioritization

Project Prioritization & Execution Planning

• Develop prioritization frameworks based on business value, risk exposure, and effort
• Assist with execution roadmaps and coordinate delivery timelines

Cross-Functional Collaboration & Communication

• Serve as the bridge between business stakeholders, control owners, and automation partners
• Translate technical and control-specific language into clear, actionable documentation
• Prepare executive-ready presentations and analysis summaries

Qualifications:

• 5+ years of experience in risk management, control design, or business analysis in a banking or financial services environment
• Demonstrated experience in control rationalization and control framework optimization
• Strong familiarity with automation tools and strategies (e.g., RPA, AI, workflow automation)
• Proven ability to lead cross-functional teams and collaborate with risk, fraud, ops, and IT
• Hands-on experience building or improving controls in fraud, financial crimes, or claims operations
• Excellent written and verbal communication skills; able to synthesize and present complex data clearly
• Tech-forward and analytical; thrives in environments without rigid frameworks or legacy systems

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.