Fraud Analytics and Innovation Senior Analyst - Digital Fraud & Scam

Bank of America; Town of Newark (WI); Presencial; USD 100 000 - 134 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discretionary incentive

Benefits eligible

Resumo da oferta

Bank of America in Chicago, IL seeks a fraud analytics professional to minimize exposure and optimize customer experience. You will perform complex analyses using Excel, SAS, SQL, Tableau and other databases to support strategies and policy changes.

Responsibilities include evaluating fraud risk, developing mitigation strategies, and leading production of performance reports for senior management. 40 hours/week on-site in Chicago.

Qualificações

• 2+ years analytical experience, payment background preferred.
• Proficient in SAS or SQL and Excel.
• Strong quantitative, critical thinking, and analytical skills.
• Professional communication with executives.

Responsabilidades

• Performs complex analysis of financial models, market data, and portfolio trends.
• Uses Excel, SAS, SQL, Tableau to support strategies and meet goals.
• Evaluates data to assess fraud risk and creates mitigation strategies.
• Proposes policy changes within segmentation structures for optimal results.
• Recommends data-driven decisions to achieve outcomes.
• Leads production of product performance reports for senior management.
• Develops program models and uses multiple databases to extract data.
• Supports biometrics capability enhancements and strategy design.
• Builds and develops logic for strategy.
• Uses portfolio trends to propose strategy changes within segmentation.
• Leads fraud requirements, testing, and development of strategies.
• Excels at risk/reward trade-offs.
• Participates in rollout of leading-edge machine learning technology.
• Communicates with multiple levels of management and demonstrates leadership.

Conhecimentos

Business Analytics

Business Intelligence

Data Quality Management

Fraud Management Monitoring

Collaboration

Data Visualization

Oral Communications

Problem Solving

Written Communications

Analytical Thinking

Critical Thinking

Data and Trend Analysis

Innovative Thinking

Research

Formação académica

Bachelors degree in a quantitative discipline such as mathematics, statistics, operations research, finance, or business

Ferramentas

Excel

SAS

SQL

Tableau

Descrição da oferta de emprego

Job Summary

This job is responsible for performing more complex analysis and modeling to minimize fraud loss exposure and negative impacts to the customer experience.

Key Responsibilities

Key responsibilities include utilizing a variety of systems, such as Excel, SAS, SQL, Tableau, and other relational data bases, to provide analytical support on strategies, ensure goals are met, and propose policy/procedural changes within segmentation structures to produce optimal results.

Job expectations include evaluating data to assess potential fraud risk and creating mitigation strategies. Responsible for performing more complex analysis and strategy development for multiple money movement products with the goal of maximizing profits and asset growth and minimizing risk and operating losses and/or other financial and marketing exposures.

Responsibilities

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.


• Utilizes a variety of systems, such as Excel, SAS, SQL, Tableau, and other relational data bases, to provide analytical support on strategies, ensure goals are met.


• Evaluates data to assess potential fraud risk and creating mitigation strategies.


• Proposes policy/procedural changes within segmentation structures to produce optimal results.


• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs.


• Leads the coordination of the production of product performance reports and updates for senior management.


• Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data.


• Support biometrics capability enhancements and strategy design.


• Build and develop logic for strategy.


• Utilizes portfolio trends to propose strategy and policy changes within segmentation structure to produce optimal results.


• Role would also include project scope leadership where candidate would be responsible for providing fraud requirements, testing, and development of strategies.


• Excels at risk/reward trade off.


• Participates in the rollout of leading-edge machine learning technology.


• Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.

Required Qualifications

• 2+ years of analytical experience (Payment background preferred)


• Proficient in SAS or SQL and Excel


• Strong quantitative, critical thinking, and analytical skills


• Ability to communicate and interact with a high degree of professionalism with executive level personnel across the business


• Ability to work independently as well as part of a virtual team


• Innovative mindset with the ability to challenge the status quo


• Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

Desired Qualifications

• 3+ years of fraud experience


• Bachelors degree in a quantitative discipline such as mathematics, statistics, operations research, finance, or business


• Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes


• Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)

Skills

• Business Analytics


• Business Intelligence


• Data Quality Management


• Fraud Management Monitoring, Surveillance, and Testing


• Collaboration


• Data Visualization


• Oral Communications


• Problem Solving


• Written Communications


• Analytical Thinking


• Critical Thinking


• Data and Trend Analysis


• Innovative Thinking


• Research

Shift

1st shift (United States of America)

Hours Per Week

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)

Pay and benefits information

Pay range $100,000.00 - $133,600.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible.

We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement

https://careers.bankofamerica.com/en-us/privacy-notice

Company Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Pay Transparency

https://careers.bankofamerica.com/en-us/pay-transparency