Fraud Analyst I: Investigation & Risk Detection

Arkansas Federal Credit Union; Little Rock (AR); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Arkansas Federal Credit Union is seeking a Fraud Analyst I to detect, research, document, investigate, and resolve fraud events impacting members and the credit union. This role supports fraud monitoring, dispute resolution, and timely transaction reviews to mitigate losses while delivering excellent member service.

You will work with fraud platforms and investigators to identify risks, communicate findings, and ensure adherence to regulatory requirements.

Qualifications

• Strong analytical and investigative skills.
• Ability to follow established procedures and regulatory requirements.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and documentation practices.

Responsabilités

• Review, research, document, mitigate, and resolve fraud monitoring alerts.
• Investigate account, deposit, check, ACH, wire, online banking, and loan fraud indicators.
• Conduct fraud-related member outreach to verify activity and authenticate requests.
• Review and document online banking wire transfers and transaction dispositions.
• Respond to member inquiries via digital channels and phone.
• Escalate suspicious activity to appropriate departments per procedures.
• Maintain knowledge of products and related fraud risks.
• Perform other fraud-related duties as assigned.

Connaissances

Analytical skills

Investigative skills

Communication skills

Multitasking

Attention to detail

Independent work

Microsoft Office

Formation

High school diploma or GED

Outils

Fraud detection systems

Verafin

BioCatch

Appgate (360 Risk Control)

FICO

Meridian Link

Meridian Link

MS Office apps

Description du poste

Arkansas Federal Credit Union is seeking a Fraud Analyst I to detect, research, document, investigate, and resolve fraud events impacting members and the credit union. This role supports fraud monitoring, dispute resolution, and timely transaction reviews to mitigate losses while delivering excellent member service.

You will work with fraud platforms and investigators to identify risks, communicate findings, and ensure adherence to regulatory requirements.