Fraud Analyst

Kforce Inc; Cincinnati (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

Kforce Inc. is seeking a Fraud Analyst in Cincinnati, OH to monitor account activity and identify fraudulent transactions while helping secure accounts. The role involves collaboration with internal teams and merchants to validate charges and resolve fraud-related issues.

Candidates should have strong communication skills, data interpretation abilities, and proficiency with Microsoft Office. Prior loss mitigation exposure is a plus in this on-site role.

Qualifications

• Experience handling internal/external customer inquiries.
• Ability to interpret data and resolve exceptions.
• Strong verbal and written communication skills.

Responsibilities

• Monitors account activity to identify fraudulent financial transactions and violations.
• Secures accounts to prevent losses.
• Works with internal departments to validate that charges are authorized.
• Works with merchants to resolve customer service issues or fraudulent activity.
• Maintains merchant processing statistics and records.

Skills

Customer service

Data analysis

Communication skills

Loss mitigation awareness

Tools

Microsoft Office

Job description

Responsibilities

Kforce has a client that is seeking a Fraud Analyst in Cincinnati, OH. Essential Functions:

• Monitors account activity to identify fraudulent financial transactions and violations
• Secures accounts to prevent losses
• Works with internal departments to validate that charges are authorized
• Works with merchants to resolve customer service issues or fraudulent activity
• Maintains merchant processing statistics and records

Requirements

• Some experience working with internal/external customers
• Ability to identify and interpret data and resolve exceptions
• Ability to work with unwritten but generally understood instructions
• Effective verbal and written communication skills
• Proficient computer skills, especially Microsoft Office applications
• Some experience with loss mitigation a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.