Fraud & AML Quality Analyst — First-Line Defender

Klarna; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Klarna in New York is seeking a senior investigator to support high‑quality fraud and AML monitoring. You will review cases across both disciplines, assess decisions, and deliver data‑driven insights to Compliance and Operations to strengthen the program.

You will identify quality gaps, drive standardisation, and support training with structured feedback. The role blends investigative rigor with AI‑assisted tooling to improve end‑to‑end financial crime process quality.

Qualifications

• 5+ years direct, hands-on experience investigating cases across KYC, Fraud, and AML.
• University degree in Finance, Law, Business Admin, Criminology, or related field.
• Ideally 1–3 years of quality control reviews or evaluations in KYC/AML/fraud.

Responsibilities

• Review fraud and AML cases to assess investigator decisions and adherence to procedures.
• Provide data-driven insights to Compliance and Operations about the program overall.
• Identify quality gaps and drive standardisation and continuous improvement across workflows.
• Contribute to training enablement with structured feedback and actionable insights.

Skills

Case investigations across KYC/Fraud/-

Regulatory knowledge

Analytical writing

Communication

Education

Finance/Law/Business Admin/Criminology degree

Tools

SQL

CAMS

CFE

PM / Project management

Job description

Klarna in New York is seeking a senior investigator to support high‑quality fraud and AML monitoring. You will review cases across both disciplines, assess decisions, and deliver data‑driven insights to Compliance and Operations to strengthen the program.

You will identify quality gaps, drive standardisation, and support training with structured feedback. The role blends investigative rigor with AI‑assisted tooling to improve end‑to‑end financial crime process quality.