Franklin MA Personal Care Management Skills Trainer

Tempus Unlimited, Inc.; Franklin (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Tempus Unlimited, Inc. in Franklin, MA, is seeking a Community-based Skills Trainer for our Personal Care Attendant Program. The role covers Franklin with a 60-mile radius and pays $21 per hour for a full-time schedule of 35 hours weekly.

Position requires travel, a valid driver's license, and a reliable vehicle. Two-day orientation will occur in Stoughton, MA, with training for 2–3 weeks. Mileage reimbursement provided.

Qualifications

• Experience providing services for people with disabilities and knowledge of PCA programs is preferred.
• Experience or education in teaching or counseling is helpful.
• Knowledge of community resources and social service systems is beneficial.
• Excellent communication, organizational, and writing skills.
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
• Specialized training provided as needed.

Responsibilities

• Educate consumers and surrogates on managing PCA services.
• Assess consumers' ability to manage PCA services.
• Train consumers and surrogates with the skills needed for the PCA program.
• Maintain confidentiality in all consumer related issues.
• Attend trainings and meetings as requested by Supervisor or Manager.
• Submit timely documentation and daily/weekly progress notes.
• Verify and approve timecards and update calendars.
• Provide training and ongoing support for EVV.

Skills

PCA knowledge

Teaching/counseling

Community resources

Communication skills

MS Office/Outlook

Training provided

Education

Bachelor’s Degree preferred

GED or High School Diploma required

Job description

A community-based Skills Trainer for our Personal Care Attendant Program will educate consumers and surrogates, if applicable, on how to successfully manage their consumer-directed hands‑on care program. The Skills Trainer will also be primarily responsible for other skills training department‑wide tasks and processes. This Personal Care Management Skills Trainer will cover the Franklin, Massachusetts area including up to a 60-mile radius from your home address. $21 an hour

Mileage reimbursement

Bilingual English preferred in all languages

Full-time position, 35 hours a week

Monday - Friday, 8:30 am to 4:30pm

Travel required, cover a 60-mile radius of your home address

Must have a valid driver's license, Must have reliable vehicle to travel throughout assigned service area

2-day orientation in Stoughton in person

Training in Stoughton for 2-3 weeks

Essential Job Functions

• Follow-up on assigned functional skills training in a timely manner as determined by contract.


• Assess consumers and/or surrogate’s ability to manage PCA services.


• Train consumer and/or surrogate with the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.


• Maintain confidentiality in all consumer related issues.


• Attend in-person or virtual trainings and meetings as requested by Supervisor or Manager, including monthly 1-1 meetings with your supervisor. Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.


• Demonstrate a commitment to the Independent Living philosophy of consumer control.


• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC) within 24 business hours. Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.


• Assigned referrals and intake documentation


• Service Agreements and Assessments for re‑evaluations


• Supportive documentation for intakes and re‑evaluations as needed


• Return all phone calls from surrogates and consumers within 72 business hours. Work within policies to complete and submit internal requirements: Document administrative and communication progress notes in real time.


• Document visit and travel progress notes within 48 business hours.


• Complete 10‑12 in person home visits per week.


• Complete and submit skills training paperwork within 48 business hours.


• Verify and approve Dayforce timecard daily.


• Update Outlook calendar daily.


• Provide a weekly productivity report as requested by immediate supervisor.


• Use TripLog when traveling to conduct any in person home visit or any business‑related travel including office.


• Submit mileage and expense forms by the 15th of each month.


• Return all required email communications within 48 business hours. Follow up with Supervisor and/or any other department on requests for skills training and tracking reports: Non‑billing, overbilling, overtime and ineligible consumers.


• Provide training and ongoing support for EVV.


• Provide Issue Focus training as requested.


• Consumer status updates.


• Pending Intake, Quarterly, Surrogate Change and Annual Reviews.


• Perform other duties as assigned by the Skills Trainer Supervisor or Management.

Qualifications

• Experience providing services for people with disabilities and knowledge of PCA programs is preferred.


• Experience or education in teaching or counseling is helpful.


• Knowledge of community resources and social service systems is beneficial.


• Excellent communication, organizational, and writing skills.


• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.


• Specialized training provided as needed.


• Required Education: Bachelor’s Degree preferred; GED or High School Diploma required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.