Franchise Performance Field Manager

Subway Group; Peoria, Northern (IL, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Insurance Plans

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Job summary

Subway is seeking a Manager, Franchise Performance to lead a portfolio of restaurants in Peoria, IL. This field-based role partners with franchisees to improve sales, profitability, and brand standards, with frequent travel and strong emphasis on data-driven decision making.

You will coach operators, review performance data, support openings and remodels, and collaborate with internal teams to drive market success.

Qualifications

• Travel 80-90% within territory; 4 field days/week, 1 admin-from-home day.
• High school diploma and undergraduate degree in Business, Hospitality, Restaurant Management, or related field (or equivalent).
• 5+ years in multi-unit QSR/fast casual/foodservice with operational leadership experience.
• Strong business acumen including P&L, sales trends, cost drivers and margins.
• Proven ability to lead, coach and influence operators, managers, franchisees, or field teams.
• Ability to translate data and field observations into actionable plans.
• Strong communication, relationship-building, problem-solving, and influencing skills.
• Ability to work independently and manage multiple priorities across a territory.
• Proficiency with Microsoft Office, especially Excel; comfortable with reporting/franchise systems.
• Valid driver’s license and access to a reliable vehicle.

Responsibilities

• Manage an assigned territory of franchise restaurants and serve as a trusted business partner to franchisees.
• Review sales, financial, operational, and performance data to identify improvement opportunities.
• Partner with franchisees to create action plans that improve sales, profitability, guest experience, operations, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and overall performance.
• Coach franchisees on programs, best practices, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and other market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Travel 80-90%

Franchise ops

Data-driven

Influencing

Excel

Field leadership

Communication

Education

Business/Hospitality/Restaurant Mgmt degree

Job description

Subway is seeking a Manager, Franchise Performance to lead a portfolio of restaurants in Peoria, IL. This field-based role partners with franchisees to improve sales, profitability, and brand standards, with frequent travel and strong emphasis on data-driven decision making.

You will coach operators, review performance data, support openings and remodels, and collaborate with internal teams to drive market success.