Franchise Operations Project Manager

Evive Brands; United States; Remote; USD 63,000 - 75,000; Full time

Job summary

A leading franchise organization in the United States is seeking a Franchise Operations Project Manager to drive strategic initiatives and integrate newly acquired brands. This role requires proven project management skills, extensive experience in franchising, and the ability to collaborate across departments. The ideal candidate is a tech-savvy professional with strong communication and analytical skills, dedicated to enhancing operations and supporting franchisee success. Up to $75K annually.

Qualifications

• 5+ years of experience in franchising with exposure to operations, marketing, and franchise development.
• Proven ability to lead complex, cross-functional projects.
• Strong interpersonal and communication skills.

Responsibilities

• Lead platform-wide initiatives aligned with strategic goals.
• Oversee active brand-level projects and track progress.
• Collaborate to integrate newly acquired brands.

Skills

Franchising

Operations

Marketing

Project Management

Interpersonal Skills

Analytical Skills

Tools

Monday.com

HubSpot

Google Workspace

Job description

Direct message the job poster from Evive Brands

Talent and People Lead @ EmmerScale | People Development, Strategic Hiring

Position Title: Franchise Operations Project Manager

Works Closely With: COO, Franchise Brand Presidents, Operations, Marketing, Franchise Development, IT, and Executive Leadership. Reports to lead Integrator.

Location: Remote – Travel as needed

Position Summary

This role offers an exciting opportunity to drive strategic leadership at Evive Brands, bridging brand-level operations with platform-level execution across a growing portfolio of franchise companies. In this influential position, you'll lead key initiatives, integrate newly acquired brands, and spearhead projects that align with organizational goals, making a significant impact on the company’s growth.

With a focus on consistency, communication, and collaboration, you'll ensure smooth operations across departments while leveraging your expertise in franchise systems and multi-brand operations. This role is perfect for a tech-savvy, process-driven professional who thrives in a dynamic, high-growth environment and has a strong background in franchise operations, marketing, and development. If you’re ready to play a pivotal role in shaping the future of an innovative franchise organization, this is your chance to make a difference.

Key Responsibilities

Strategic Project Oversight & Execution

• Lead and coordinate platform-wide initiatives aligned with Evive's strategic goals.
• Oversee active brand-level projects, providing guidance to ensure alignment with brand vision and strategic priorities.
• Track progress and ensure milestone achievement and project completion.

Brand Acquisition Integration

• Collaborate with the COO to integrate newly acquired brands through structured 100-day plans.
• Align new brands with Evive systems, processes, and standards.
• Lead onboarding and integration efforts across all departments.

Onboarding Process Revamp

• Lead the redesign of brand onboarding workflows using Monday.com.
• Partner with brand leaders to customize onboarding plans while maintaining cross-brand consistency.
• Build scalable, structured onboarding frameworks for both franchisees and internal hires.
• Oversee the implementation and execution of CRM systems in collaboration with operations, brand leadership and IT.
• Manage CRM project timelines, drive adoption, and troubleshoot implementation barriers.
• Recommend enhancements and ensure long-term system optimization.

Cross-Functional Collaboration & Communication

• Serve as liaison between departments such as IT, operations, sales, marketing, and finance.
• Facilitate alignment and accountability across business units and ensure clear communication channels.
• Lead cross-functional working groups to support project execution and organizational integration.

Process Improvement & Knowledge Management

• Identify and implement process improvements to enhance operational performance and efficiency.
• Standardize documentation, project workflows, and internal communication.
• Maintain internal resources such as branded coaching decks, FAQs, dashboards, and knowledge hubs.

Resource Allocation & Budget Oversight

• Optimize resource use across projects and initiatives.
• Monitor project budgets to ensure alignment with financial targets.
• Proactively identify risks and develop mitigation strategies.
• Adjust integration and project strategies in response to new challenges or shifting priorities.

Skills & Experience Required:

• 5+ years of experience in franchising with strong exposure to operations, marketing, and franchise development.
• Multi-brand experience is strongly preferred.
• Proven ability to lead and manage complex, cross-functional projects.
• Monday.com (workflow/project management)
• HubSpot
• Google Workspace and other operational platforms
• Demonstrated success in building and driving scalable processes and systems.
• Strong interpersonal and communication skills with the ability to build relationships at all organizational levels.
• Quick learner of new technologies and business systems.
• Highly organized, analytical, and solutions-focused.

The ideal candidate shares our commitment to our core values, purpose, and focus.

Core Values:

Gratitude: We are grateful in our actions and words.

Reputation: We care and always do the right thing.

Opportunity: We create opportunities for others.

Welcoming: We smile and make everyone feel valued.

Timeliness: We get things done.

Hungry: We pursue goals with relentless passion.

Purpose Statement:

We partner with franchisors, taking their business to levels they’ve always dreamed of while offering their franchisees the tools, systems, and support they need to achieve their entrepreneurial goals.

Core Focus:

Be the platform of choice for already great franchises in the Home Service and Home Health Care industries, helping them grow and achieve their highest potential.

Compensation: Up to $75K annually

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Business Consulting and Services

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