Franchise Business Consultant New Remote, United States

Empowerfranchising; Mississippi; Remote; USD 70,000 - 90,000; Full time

Job summary

As a Franchise Business Consultant at a leading company within the Empower Brand, you will coach and support franchisees to optimize operations and achieve high performance. You will engage in strategic coaching, operational excellence, and financial management to ensure franchisees meet their business objectives and uphold brand standards.

Qualifications

• 5+ years of experience in franchise support or business consulting.
• Strong understanding of franchise operations and multi-location business.
• Exceptional written and verbal communication skills.

Responsibilities

• Build and maintain relationships with franchisees.
• Lead weekly coaching calls and training workshops.
• Conduct financial analysis to assess franchisee performance.

Skills

Coaching

Client Engagement

Strategic Planning

Problem Solving

Communication

Education

Bachelor’s degree in Business or related field

Tools

CRM tools

Job description

Superior Fence & Rail, part of the Empower Brand, is seeking a dynamic and experienced Franchise Business Consultant (FBC) to support and guide our franchise network. As a Franchise Business Consultant, you will work directly with franchisees, serving as their coach, mentor, and trusted advisor. Your goal will be to help franchise owners optimize their operations, drive business growth, and maintain high performance across their locations. You will play a critical role in helping franchisees achieve their business objectives and uphold the Superior Fence & Rail's brand standards.

Key Responsibilities:

Client Engagement & Relationship Management

• Build and maintain strong, collaborative relationships with assigned franchisees, ensuring open communication and trust.
• Conduct comprehensive needs assessments to identify challenges, opportunities, and goals for each franchisee.
• Develop tailored action plans for individual franchisees, helping them optimize performance and achieve specific business goals.
• Mentor franchisees in the implementation of standardized methods, best practices, and key performance indicators (KPIs) to drive their success.
• Offer ongoing support to franchisees, helping them navigate challenges and capitalize on new opportunities.

Strategic Growth Coaching & Development

• Provide continuous coaching in areas such as leadership, sales, operational management, and customer service to help franchisees grow their businesses.
• Lead weekly, bi-weekly, and monthly coaching calls to review KPIs, celebrate successes, and identify areas for improvement.
• Collaborate with franchisees to develop and implement strategic business plans that focus on both short-term and long-term growth.
• Lead training workshops, webinars, and seminars on topics such as marketing, sales strategies, customer service excellence, and operational best practices.
• Assist franchisees in identifying new market opportunities, expanding operations, and capitalizing on industry trends.
• Provide expert guidance on business expansion, market entry, financial planning, and cost-control strategies.

Operational Excellence

• Evaluate and enhance franchise operations to ensure efficiency, productivity, and compliance with Superior’s brand standards.
• Conduct on-site field visits to assess franchisee operations, offering actionable insights and recommendations for improvements.
• Share best practices and implement standard operating procedures (SOPs) across the franchise network to improve operational efficiency.
• Analyze operational data and provide strategic recommendations to enhance key business areas, including staffing, inventory management, and service delivery.

Financial Analysis & Management

• Perform in-depth financial analysis (P&L, sales reports, benchmarking) to assess franchisee performance.
• Work with franchisees to identify opportunities for cost reduction, profitability improvement, and sales growth.
• Provide guidance on additional revenue streams, such as seasonal campaigns, marketing initiatives, and special services.
• Ensure franchisees are meeting financial targets, offering actionable strategies to help them achieve and exceed their goals.

Qualifications:

• 5+ years of experience in franchise support, business consulting, or small business ownership.
• Strong understanding offranchise operations, key business metrics, and best practices in a multi-location business.
• Proven ability tomentor and coach franchisees, helping them achieve success while maintaining a strong focus on the brand’s values and operational standards.
• Exceptional interpersonal skills with the ability to build rapport withfranchisees,leadership teams, andcross-functional colleagues.
• Excellentproblem-solving abilitiesand astrategic mindset, with experience in developing and executing business plans.
• Ability tomanage multiple tasksand prioritize effectively in a fast-paced, evolving environment.
• Exceptionalwritten and verbal communication skills, with the ability to deliver clear and constructive feedback.
• Experience working with franchisees in thehome servicesorrelated industriesis a plus.
• Proven track record of achieving andexceeding performance goalsand KPIs.
• Tech-savvy, with experience usingCRM tools,reporting systems, and performance tracking software to monitor franchisee performance and drive results.

About Us:

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Canopy Lawn Care, Bumble Roofing and Superior Fence and Rail. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success.

Superior Fence & Rail is an industry leader with multiple branch locations. We partner with a national home improvement chain, multiple home builders and general contractors for fence installation requirements.

Note:

This job description in no way states or implies that these are the only duties to be performed by theemployee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Overview:

Superior Fence & Rail, part of the Empower Brand, is seeking a dynamic and experienced Franchise Business Consultant (FBC) to support and guide our franchise network. As a Franchise Business Consultant, you will work directly with franchisees, serving as their coach, mentor, and trusted advisor. Your goal will be to help franchise owners optimize their operations, drive business growth, and maintain high performance across their locations. You will play a critical role in helping franchisees achieve their business objectives and uphold the Superior Fence & Rail's brand standards.

Key Responsibilities:

Client Engagement & Relationship Management

• Build and maintain strong, collaborative relationships with assigned franchisees, ensuring open communication and trust.
• Conduct comprehensive needs assessments to identify challenges, opportunities, and goals for each franchisee.
• Develop tailored action plans for individual franchisees, helping them optimize performance and achieve specific business goals.
• Mentor franchisees in the implementation of standardized methods, best practices, and key performance indicators (KPIs) to drive their success.
• Offer ongoing support to franchisees, helping them navigate challenges and capitalize on new opportunities.

Strategic Growth Coaching & Development

• Provide continuous coaching in areas such as leadership, sales, operational management, and customer service to help franchisees grow their businesses.
• Lead weekly, bi-weekly, and monthly coaching calls to review KPIs, celebrate successes, and identify areas for improvement.
• Collaborate with franchisees to develop and implement strategic business plans that focus on both short-term and long-term growth.
• Lead training workshops, webinars, and seminars on topics such as marketing, sales strategies, customer service excellence, and operational best practices.
• Assist franchisees in identifying new market opportunities, expanding operations, and capitalizing on industry trends.
• Provide expert guidance on business expansion, market entry, financial planning, and cost-control strategies.

Operational Excellence

• Evaluate and enhance franchise operations to ensure efficiency, productivity, and compliance with Superior’s brand standards.
• Conduct on-site field visits to assess franchisee operations, offering actionable insights and recommendations for improvements.
• Share best practices and implement standard operating procedures (SOPs) across the franchise network to improve operational efficiency.
• Analyze operational data and provide strategic recommendations to enhance key business areas, including staffing, inventory management, and service delivery.

Financial Analysis & Management

• Perform in-depth financial analysis (P&L, sales reports, benchmarking) to assess franchisee performance.
• Work with franchisees to identify opportunities for cost reduction, profitability improvement, and sales growth.
• Provide guidance on additional revenue streams, such as seasonal campaigns, marketing initiatives, and special services.
• Ensure franchisees are meeting financial targets, offering actionable strategies to help them achieve and exceed their goals.

Qualifications:

• 5+ years of experience in franchise support, business consulting, or small business ownership.
• Strong understanding offranchise operations, key business metrics, and best practices in a multi-location business.
• Proven ability tomentor and coach franchisees, helping them achieve success while maintaining a strong focus on the brand’s values and operational standards.
• Exceptional interpersonal skills with the ability to build rapport withfranchisees,leadership teams, andcross-functional colleagues.
• Excellentproblem-solving abilitiesand astrategic mindset, with experience in developing and executing business plans.
• Ability tomanage multiple tasksand prioritize effectively in a fast-paced, evolving environment.
• Exceptionalwritten and verbal communication skills, with the ability to deliver clear and constructive feedback.
• Experience working with franchisees in thehome servicesorrelated industriesis a plus.
• Proven track record of achieving andexceeding performance goalsand KPIs.
• Tech-savvy, with experience usingCRM tools,reporting systems, and performance tracking software to monitor franchisee performance and drive results.

About Us:

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Canopy Lawn Care, Bumble Roofing and Superior Fence and Rail. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success.

Superior Fence & Rail is an industry leader with multiple branch locations. We partner with a national home improvement chain, multiple home builders and general contractors for fence installation requirements.

Note:

This job description in no way states or implies that these are the only duties to be performed by theemployee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-REMOTE

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