Franchise Business Consultant - Dunkin'(Orlando, Florida Remote)

Inspire Brands, Inc.; Orlando (FL); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company seeks a Business Consultant to manage a portfolio of Franchisees, focusing on sales, profitability, and growth. The role involves coaching Franchise organizations, analyzing performance data, and ensuring brand consistency. Candidates should have strong leadership skills and a background in multi-unit operations.

Qualifications

• At least 5 years in supervisory management or multi-unit operations at district level.
• Prior leadership experience.

Responsibilities

• Achieve operational and business performance goals for their portfolio.
• Facilitate Annual Planning and Business Review processes with Franchisees.
• Analyze data to guide Franchisee actions and monitor progress.

Skills

Communication

Organizational Skills

Problem-Solving

Strategic Planning

Coaching

Education

High School diploma or GED

Bachelor's degree

Job description

Business Consultant Role

Business Consultants are responsible for an assigned portfolio of Franchisees. They collaborate with Franchisees to set and achieve goals for their networks, focusing on sales, profits, and network growth. The role emphasizes coaching and influencing Franchise organizations to deliver a consistent and safe brand experience, achieve same-store growth, and prepare for additional unit expansion.

Location: Ideally based in Orlando, Florida.

Duties and Responsibilities

1. Achieve operational and business performance goals for their portfolio, as set by regional leaders.
2. Facilitate Annual Planning and Business Review processes with Franchisees to assess past performance and align on future goals, focusing on sales, profitability, and network growth while maintaining brand standards. Develop coaching plans through regular check-ins.
3. Analyze data and analytics to guide Franchisee actions, interpret data for coaching, and monitor progress on commitments.
4. Support Franchisees in remodeling and new restaurant construction, ensuring milestones are met and operational standards are maintained. Provide support during remodels and openings.
5. Coordinate communication between Franchisees and cross-functional teams to ensure brand consistency, growth, and operational excellence.
6. Assist with updates on operational initiatives and marketing rollouts, supporting the execution of regional marketing plans.
7. Conduct restaurant evaluations as needed based on review processes or other indicators.
8. Partner with the Field Training Team to coordinate franchisee training support.
9. Manage G&A expenses within regional parameters and complete administrative duties promptly.

Education and Experience

• Minimum: High School diploma or GED.
• Preferred: Bachelor's degree.

• At least 5 years in supervisory management or multi-unit operations at district level.
• Prior leadership experience.

Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to work independently.
• Ability to build trust and credibility with stakeholders.
• Strategic planning and data-driven decision-making skills.
• Problem-solving and collaborative skills.
• Resourcefulness and adaptability.
• Continuous learning mindset.
• Understanding of restaurant operations and financial acumen.
• Consultation and coaching proficiency.
• Compliance and big-picture thinking.
• Creative and innovative mindset.

Travel Requirements

• Willingness to travel as needed to support franchisees.