Franchise Business Consultant - Buffalo Wild Wings

Inspire Brands; United States; Remote; USD 60,000 - 85,000; Full time

Job summary

A leading multi-brand restaurant company is seeking a Franchise Business Consultant to manage and guide franchises for Buffalo Wild Wings. This role focuses on driving operational performance, ensuring brand consistency and supporting franchisees in achieving their business goals. Ideal candidates will possess significant experience in restaurant management and consulting, along with strong analytical and leadership skills.

Qualifications

• 5-10 years experience in restaurant operations or consulting.
• Experience with multi-unit restaurant concepts.
• Must be willing to travel to consult with franchisees.

Responsibilities

• Achieve performance goals for franchisee portfolio.
• Facilitate annual planning and review processes.
• Support franchisees in understanding remodeling processes.

Skills

Communication

Organizational skills

Analytical skills

Leadership

Interpersonal skills

Adaptability

Education

High school diploma or equivalent

Job description

Franchise Business Consultants are responsible for an assigned portfolio of Franchisees for Buffalo Wild Wings (BWW). They collaborate with Franchisees to set and achieve— or exceed — goals for their networks to drive the business in sales, profits, and network growth. To accomplish this, Franchise Business Consultants focus on coaching and influencing Franchise organizations to deliver a consistent and safe brand experience, achieve same-store comp growth, and prepare for additional unit expansion where applicable. This individual will serve as a role model by exhibiting behaviors that achieve results while consistently demonstrating the company's core values.

An ideal candidate would reside in Dayton, Ohio.

RESPONSIBILITIES

• Achieve operational and business performance goals for the franchise portfolio, as set by the Director and Vice President of Franchise Operations.
• Facilitate annual planning and franchise business reviews to assess past performance and align on future goals.
• Align priorities with Franchisees to enhance sales, profitability, and network growth while maintaining a safe, consistent brand experience.
• Develop coaching plans through regular check-ins to ensure follow-through on commitments.
• Analyze data and analytics to guide Franchisee actions, interpret data for coaching, and monitor progress on commitments.
• Support Franchisees in remodeling and new restaurant construction, coordinating with construction teams and monitoring milestones to meet operational standards.
• Facilitate communication between Franchisees and cross-functional partners to promote brand consistency, growth, and safety.
• Collaborate with the Field Marketing Team on operational initiatives and marketing rollouts.
• Support the execution of local, DMA, and regional marketing plans.
• Conduct restaurant evaluations within the assigned territory.
• Coordinate training support with the Field Training Team.
• Manage G&A expenses within set parameters and complete administrative functions timely.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE QUALIFICATIONS

• Minimum age of 21 years.
• High school diploma or equivalent.
• 5-10 years’ experience in restaurant operations or related education.
• Willingness to travel to franchise locations; certified in relevant food handling requirements.
• Experience in restaurant or retail management, preferably with franchise consulting.
• Leadership experience within a corporate environment.
• Experience in multi-unit full-service, QSR, or fast casual concepts.
• Experience working in growth-oriented organizations.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of labor laws, health codes, food safety, sanitation, and safety procedures.
• Strong communication and interpersonal skills.
• Excellent organizational skills and ability to work independently.
• Ability to build credibility and trust with stakeholders.
• Strategic thinker with data-driven decision-making skills.
• Problem-solving and team-building abilities.
• Resourcefulness and adaptability to change.
• Curiosity and a desire for continuous learning.
• Thorough understanding of restaurant operations.
• Business and financial acumen.
• Consultation and coaching skills.
• Compliance-focused and innovative mindset.

Buffalo Wild Wings fuels moments worth sharing—for guests and team members alike. We’re a dynamic brand on the rise, and we’re looking for great people to join us. If that’s you, pull up a barstool.

Inspire Brands is a multi-brand restaurant company with nearly 33,000 locations including Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In worldwide.

We’re more than just a restaurant company; we’re a team of hundreds of thousands dedicated to changing the way people eat, drink, and gather. Our purpose is to ignite and nourish flavorful experiences.