Franchise Business Consultant

Big O Tires Inc.; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Paid vacation

Discounted tires

Disability benefits

Employee assistance program

Job summary

Big O Tires Inc. is seeking a Franchise Business Consultant to be the primary liaison between the company and its franchisees, helping build profitable businesses and grow value by implementing growth and operational strategies aligned with corporate goals.

You will conduct annual reviews, analyze performance, propose improvements, influence franchisee buy-in, and protect brand standards. The role favors five or more years in retail tire/auto service management, multi-store experience, bilingual

Qualifications

• Proven experience in retail franchise growth and succession planning.
• Strong strategic thinking with ability to analyze individual franchise performance.
• Clear understanding of financial drivers in franchise operations and market conditions.
• Excellent communication and interpersonal skills to influence franchisees and corporate teams.
• Ability to plan, manage time, meet deadlines, and deliver results.
• Experience with multi-store management is a plus.

Responsibilities

• Develop beneficial business relationships with franchisees and zones to achieve targets.
• Conduct annual business reviews with franchisees to set growth, profitability, and succession goals.
• Analyze franchise performance and recommend operational improvements.
• Prioritize value creation and use early wins to influence the franchise group.

Skills

Retail business planning

Franchise growth

Succession planning

Strategic thinking

Financial drivers

Communication skills

Interpersonal skills

Team collaboration

Time management

Multi-store management

Job description

Career Opportunities: Franchise Business Consultant (196090)

Requisition ID196090-Posted09/16/2026-Corporate-Franchise Operations Jobs-1-3 Years Experience-0 to 25% Travel

For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.

With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description

The Franchise Business Consultant is the primary point of contact between Big O and its franchisees. The primary purpose of this position is to assist franchisees in building successful, profitable businesses and increasing their value, and implementing growth and operational strategies that align with corporate growth and profitability goals by influencing franchisees to adopt complementary initiatives. It is essential that the Franchise Business Consultant is able to build and maintain relationships with franchisees in order to deepen the commitment of the franchisee to the brand, compliance, and overall growth.

Responsibilities

Responsible for developing beneficial business relationships, getting buy-in with all franchises in zone, and creating an atmosphere of teamwork and collaboration for achieving clear targets, goals, and business plans.

Conduct annual business reviews with assigned franchisees to establish goals around growth, profitability, and succession plans. When appropriate, assist franchises in implementing exit strategies.

Analyze operational franchisee performance to identify areas of opportunity for increasing sales and profitability. Make recommendations for business and operational improvement and assist franchisees and their management teams in implementing new processes to achieve goals.

Prioritize and focus efforts with advanced business judgment to create the most value and largest impact for the franchise group, and use early wins to influence others.

Additional Responsibilities

Ensure that the Big O Brand is protected and well represented by assigned franchisees in all respects in accordance with existing Big O polices and standards.

Plan and conduct or assist with periodic regional meetings as required.

Identify new store growth opportunities in assigned markets with existing franchisees, potential independent conversion candidates, and awareness of potential real estate opportunities.

Understand the strengths and weaknesses of the advertising, marketing, and franchisee markets.

Other duties as assigned.

Qualifications

• Proven experience in retail business planning, franchise growth, and succession planning with a solid understanding of operational execution in retail.
• Outstanding track record of creating beneficial business partnerships and collaborating with others in a team effort to achieve set goals.
• Excellent ability to think strategically, analyze individual businesses for performance, identify issues, evaluate options, prioritize efforts, and develop/implement appropriate actions for growth.
• Clear understanding of financial drivers of franchise business operations, market conditions, competitive landscape, and trends.
• Excellent communication and interpersonal skills with various audiences to influence.
• Behavior, resolve issues, and gain commitment. Have a high comfort level interacting with
• Franchisees and corporate management.
• Solid ability to keep balance and objectivity while building rapport.
• Proven ability to plan, manage time, set targets, work independently, meet deadlines, and deliver results consistently.
• Preferred Experience: Five + years’ experience in management of retail tire and automotive service business.
• Multi-store and/or multi- state management experience a plus.
• Bilingual in Spanish /English is a plus.
• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Company paid short term disability and employer subsidized long term disability
• Discounted tire purchasing
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits
• and More!!!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.