Franchise Area Manager

Vitality Bowls Buford; Danville (VA); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading health food franchise is looking for a Franchise Area Manager to oversee multiple locations in Danville. The role includes driving sales, ensuring operational compliance, and supporting franchisees to achieve success. The ideal candidate will have strong leadership skills, an understanding of P&L management, and a passion for exceptional customer service. This full-time position offers a competitive salary between $50,000 and $65,000.

Qualifications

• Proven leadership in managing multiple locations.
• Strong understanding of P&L management.
• Ability to coach and develop team members.
• Knowledge of allergen safety and food quality.

Responsibilities

• Lead and manage multiple Vitality Bowls locations.
• Drive sales and customer service excellence.
• Ensure compliance with operational standards.
• Conduct franchise store inspections.

Skills

Leadership

P&L understanding

Customer service

Time management

Effective communication

Social media marketing

Job description

Franchise Area Manager Job Description And Overview:

Job Description

In 2011 Vitality Bowls was created in northern California from a commitment to provide healthy, high quality superfoods, smoothies, acai bowls and hand-crafted juices to communities throughout the US. The company is fast paced, exciting and has grown to over 70 stores.

The company has an amazing opportunity with benefits for a Franchise Area Manager whose primary role will be to provide leadership and management of multiple Vitality Bowl locations in the Danville area; ensure achievement of restaurant sales and budgetary targets; drive and deliver exceptional customer service; establish and maintain operational standards in compliance with federal, state and local laws, including food quality, food safety, and restaurant safety; preserve brand integrity of restaurant facilities; establish and maintain performance standards; and coach, develop and support management team members. The Franchise Area Manager’s overall focus is to increase average unit volume of sales and control costs; and drive operations excellence.

Job Description Overview

• Understanding all aspects of opening a Vitality Bowls Franchise store
• Strong understanding of a P&L and ability to execute action plans with franchisees to correct P&L line items that fall outside the proven matrix Vitality Bowls suggests.
• Implement and ongoing management of marketing program and help franchisees to grow their business.
• Full understanding of Labor and COGS management and ability to help franchisees control their costs.
• Order management, knowing the importance of the process how our distribution chain works to placing orders to control inventory levels
• Understanding the culture and brand of Vitality Bowls to be able to convey to franchisees.
• Understanding of allergen safety and being able to present to franchisees in a manner that this is a cornerstone of the business model.
• Management of food product quality and being able to teach non-cross contact ideals in our kitchens.
• Practice clear and effective communication with franchisee being able to effectively support them and direct them to profitability.
• Having knowledge of real estate selection to store build out implementation.
• Knowledge in social media marketing.
• Full understanding of Vitality Bowls Grand Opening plan and execution.

Ability to execute time management to perform daily, weekly and monthly tasks such as:

• Executing weekly/bi-weekly, monthly franchisee calls.
• Writing monthly reports reflecting P&L’s and plan on where improvements can be made.
• Performing corporate assigned task to help build and improve franchise operations.
• Ability to execute franchise store inspections and give fair and accurate assessments.
• Have a flexible schedule for traveling that can be a minimum of 1 week per month up to two weeks per calendar year solely to perform franchise store grand openings.
• Open availability to work weekends, nights, and holidays.
• Be able to teach, guide and mentor the same daily, weekly and monthly manager task as follows:

Corp Store HR Job Responsibilities

• Management of Career Pug and Paychecks
• Creating and Updating Job Postings
• Hiring
• Training
• Onboarding
• Invoice logs
• Assisting in Local Store Marketing
• Monitoring Yelp
• Monitoring Punchh
• Assist with Month End Inventory at each Corp as schedule permits and is needed

Job Type: Full-time

Compensation: 50K - 65K

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards and Expectations

Be Friendly and Fast-

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff -

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being “fitness and nutritionally minded” will help you understand your customer
• Develop a good understanding of each ingredient’s nutritional values
• Deliver a perfect meal item every time.

The “One Team” Theme -

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

Show Pride in Your Work-

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.

Everyone who works here is so fun and supportive. It is a great environment to work at. The owners are fun to be around and always open to new suggestions on how things can run smoothly.