Framing Team Member

Michaels Stores; Weymouth (MA); On-site; USD 21,008 - 24,659; Full time

Job summary

Michaels Stores in Weymouth, MA is looking for team members to build customer relationships while creating memorable framing solutions. The role includes delivering friendly customer service, completing framing orders, and maintaining store standards. Basic computer and measuring skills are required, along with the ability to use framing equipment. Compensation ranges from $15.25 to $17.90 per hour, with work hours that may include nights and weekends.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsibilities

• Build customer relationships while providing framing solutions.
• Complete framing orders with high quality and on time.
• Deliver friendly customer service and assist customers.

Skills

Basic computer skills

Basic measuring skills

Retail experience

Sales ability

Tools

Framing equipment

Glass cutter

Job description

Store - BOS-WEYMOUTH, MA

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Major Activities

• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions; deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well-marbled and in-stock store for the customer to shop.
• Follow Standard Operating Procedures (SOPs) and Company programs.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
• Participate in truck unload and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes.

Minimum Type of Experience

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Preferred Type Of Experience

• Retail experience.
• Experience selling products and/or services to customers.

Physical Requirements

• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store.
• Ability to remain standing for long periods of time.
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
• Contact supervisor to engage in interactive process for reasonable accommodation if needed.

Work Environment

• Public retail store setting with climate-controlled customer areas; some stock rooms may not be climate controlled; some outdoor work may be required to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Compensation

Total Base Pay Range: $15.25 - $17.90

Equal Opportunity & Accommodations

Michaels is an Equal Opportunity Employer. We are here for all Team Members and customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235.