Framing Specialist — Custom Art Solutions

The Michael's Companies; Sarasota (FL); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

The Michaels Companies, Inc. in Sarasota, FL is seeking a Store Framer to help customers create and purchase custom framing solutions.

You will deliver friendly service, process framing orders, and maintain a clean, well-stocked shop floor. Responsibilities include following SOPs, leading in the Framing Manager's absence, assisting with truck unloading, training teammates, and driving sales while ensuring on-time delivery of high-quality framing orders.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and company programs to ensure compliance to applicable laws and requirements; execute company policies and standards.
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
• Deliver sales and production results.
• Act in lead capacity in the absence of the Framing Manager.
• Be a resource to assist and train other Team Members.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
• Provide a fast and friendly check out experience while adhering to cash handling standards.
• Follow Standard Operating Procedures (SOPs) and Company programs.
• Support shrink and safety programs.
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others.
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Engage customers on benefits of Rewards and complete enrollments.
• Educate customer on Voice of Customer (VOC) survey.
• Assist with Omni channel processes.

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies, Inc. in Sarasota, FL is seeking a Store Framer to help customers create and purchase custom framing solutions.

You will deliver friendly service, process framing orders, and maintain a clean, well-stocked shop floor. Responsibilities include following SOPs, leading in the Framing Manager's absence, assisting with truck unloading, training teammates, and driving sales while ensuring on-time delivery of high-quality framing orders.