Framing Specialist: Create Custom Frames & Delight Customers

Michaels; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Dental coverage

Vision coverage

Telemedicine

Flexible spending accounts

Tuition assistance

Adoption assistance

Discount programs

Employee discounts

Partner discounts

Job summary

The Michaels Companies Inc. is seeking a Retail Framing Specialist in our Miami-area store. You will help customers create custom framing solutions, maintain a well-merchandised, in-stock environment, and process orders with care.

Join a team focused on friendly service, accurate framing, and adherence to SOPs while supporting omnichannel processes and safety programs. Evening, weekend, and early morning hours are possible in a dynamic retail setting.

Qualifications

• basic computer skills and basic measuring skills
• ability to operate the framing equipment and glass cutter
• retail experience
• Experience selling products and/or services to customers

Responsibilities

• Adhere to SOP’s and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Build relationships with customers while creating Custom Framing solutions and deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interact with others in a respectful manner and promote the organization's values
• Participate in truck unload and stocking processes to ensure standards are met
• Operate cash register and perform cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Skills

Customer service

Measuring skills

Basic computer skills

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies Inc. is seeking a Retail Framing Specialist in our Miami-area store. You will help customers create custom framing solutions, maintain a well-merchandised, in-stock environment, and process orders with care.

Join a team focused on friendly service, accurate framing, and adherence to SOPs while supporting omnichannel processes and safety programs. Evening, weekend, and early morning hours are possible in a dynamic retail setting.