Framing Lead: Design Center & Customer Experience

Blick Plc; Savannah (GA); On-site; USD 63,149,000 - 68,770,000; Full time

Benefits offered by this job

Sales Incentives

Job summary

Blick Plc is seeking a Framing Lead to guide a Design Center team in Savannah, GA. You will deliver exceptional customer service, provide product knowledge, and manage the full order cycle from design to pickup, ensuring a clean and compliant work area.

The role requires a strong emphasis on leadership, teamwork, and sales-driven performance, with training duties for new associates and close collaboration with store management.

Qualifications

• High School Graduate or equivalent.
• Excellent communication and customer service skills.
• Ability to work independently and in a team environment.

Responsibilities

• Drive revenue by delivering outstanding customer service and product knowledge.
• Manage the complete framing design cycle from design session to pickup.
• Supervise Design Center staff and maintain a safe, orderly environment.
• Process framing orders and paperwork accurately and timely.
• Provide training to new Design Center associates.
• Act as first contact for Design Center staff and escalate issues.
• Ensure compliance with Loss Prevention and company policies.

Skills

Customer service

Sales

Leadership

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

POS framing software

Mat cutter

Photo software

Job description

Blick Plc is seeking a Framing Lead to guide a Design Center team in Savannah, GA. You will deliver exceptional customer service, provide product knowledge, and manage the full order cycle from design to pickup, ensuring a clean and compliant work area.

The role requires a strong emphasis on leadership, teamwork, and sales-driven performance, with training duties for new associates and close collaboration with store management.