Fragrance Associate - Part Time - SouthPark Mall

Belk; Charlotte (NC); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Belk, Inc. in Charlotte is hiring a Fragrance Advisor to drive sales and deliver an exceptional customer experience.

You will build client relationships, demonstrate products, and provide customized recommendations across multiple fragrance brands in a fast-paced environment. The role emphasizes owning tasks, delivering tailored advice, and embracing ongoing product knowledge to support promotions, events, and community engagement.

Formación

• Strong dedication to customer service and store goals.
• Willingness to learn and grow in the fragrance industry.
• Ability to take ownership of tasks and mentor others.
• Self-directed, able to work with minimal supervision in a deadline-driven environment.
• Excellent communication.
• Comfort with smartphones, tablets, and Windows.
• Flexible schedule including nights, weekends, and holidays.
• Must move around store and assist customers.
• Ability to lift at least 40 lbs.

Responsabilidades

• Demonstrate ownership and initiative to achieve store objectives.
• Build memorable store experiences through team, vendor, customer, and community relationships.
• Deliver tailored product advice and cultivate client loyalty.
• Execute promotions and events to boost sales.
• Utilize selling tools and devices to provide omnichannel customer service.
• Expand product knowledge and suggestive selling through ongoing training.
• Maintain merchandising standards and signage.
• Contribute to a positive store culture and teamwork.
• Support store operations and assist with additional tasks as needed.
• Assist with fulfillment and asset protection while following safety guidelines.

Conocimientos

Customer service

Ownership

Communication

Tech-savvy

Adaptability

Teamwork

Herramientas

Windows OS

Smartphones

Tablets

Descripción del empleo

The Fragrance Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment. This is an hourly position.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team , vendor , customer , and community relationships.
• Build customer loyalty by delivering excellent service , utilizing clienteling tools , and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotion s, special events , and customer outreach to ma ximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources , and embrace feedback to continuously b uild product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends . E ncourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish product s timely . Maintain visual merchandising , signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in respon se to changing circumstances . Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

S kills and Abilities

• Dedication to customer service and a drive to achieve store objectives .
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment .
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers .
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.