Fragrance Advisor | Seasonal Beauty & Clienteling

Belk; Gastonia (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk in Gastonia, NC is seeking a Seasonal Fragrance Associate to drive sales and deliver exceptional customer experiences. You will build client relationships, demonstrate products, and provide tailored recommendations across fragrance brands.

This role requires a passion for beauty, adaptability, and a customer-centric mindset. As part of a fast-paced retail environment, you will support promotions, events, and omnichannel experiences, while maintaining visual standards, inventory accuracy,

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and ability to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Responsibilities

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills

Customer service

Sales abilities

Product knowledge

Communication

Technology familiarity

Team collaboration

Job description

Belk in Gastonia, NC is seeking a Seasonal Fragrance Associate to drive sales and deliver exceptional customer experiences. You will build client relationships, demonstrate products, and provide tailored recommendations across fragrance brands.

This role requires a passion for beauty, adaptability, and a customer-centric mindset. As part of a fast-paced retail environment, you will support promotions, events, and omnichannel experiences, while maintaining visual standards, inventory accuracy,