Fragrance Advisor - Full Time

Belk, Inc.; Valley Hills (TN); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Belk, Inc. is seeking a Fragrance Advisor to drive sales and create memorable customer experiences in our fragrance department. You will demonstrate product knowledge, perform demonstrations, and offer tailored recommendations across fragrance brands.

This hourly role emphasizes ownership, teamwork, and flexible scheduling, with opportunities to build client relationships, participate in events, and support omnichannel shopping. You will stay current on industry trends and vendor directions.

Qualifikationen

• Dedication to customer service and a drive to achieve store objectives.
• Willingness to take ownership of assigned tasks and contribute to success.
• Self-direction with minimal supervision in a deadline-driven environment.
• Clear, professional written and verbal communication.
• Comfortable with technology including smartphones, tablets and Windows.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Regularly move around store areas and be accessible to customers.
• Ability to bend, reach, stretch, and lift at least 40 lbs.

Aufgaben

• Demonstrate ownership, accountability, and initiative in achieving store objectives.
• Create memorable store experiences through relationships with team, vendors, customers, and community.
• Build customer loyalty by delivering excellent service, clienteling, and tailored recommendations.
• Execute promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide omnichannel experiences and product details.
• Leverage training tools to build product knowledge and suggestive selling techniques.
• Merchandise and replenish products timely; maintain visual standards per directives.
• Maintain a positive store culture by sharing knowledge and celebrating achievements.
• Demonstrate adaptability; support selling and store operations as assigned.
• Support fulfillment and asset protection by following omni and safety guidelines.

Kenntnisse

Customer service

Ownership

Clienteling

Communication

Tech savvy

Flexible schedule

Jobbeschreibung

The Fragrance Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment. This is an hourly position.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.

• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.

• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.

• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.

• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.

• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends. Encourage repeat client interactions as a knowledgeable and trusted resource.

• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.

• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.

• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.

• Skills and experience to perform in the role and a commitment to continuously learn.

• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.

• Self-directed and able to work with minimal supervision in a deadline-driven environment.

• Communicate with excellence.

• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

• Must regularly move around all store areas and be accessible to customers.

• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.