Four Points Orlando International Drive - Front Desk Agent

Aimbridge Hospitality; Orlando (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Four Points by Sheraton Orlando International Drive is seeking a friendly Front Desk Agent to provide memorable guest experiences at the hotel lobby. You’ll handle check-ins, answer questions, and assist guests with local information in a fast-paced environment.

In this part-time role, you’ll collaborate with team members, maintain accuracy in reservations, arrive with a positive attitude, and uphold service standards that reflect the Four Points brand.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Greet guests and provide exceptional service to ensure a memorable stay.
• Assist with check-ins/check-outs and handle reservations accurately.
• Communicate clearly with guests and staff to maintain smooth operations.
• Multitask across reservations, financial details, and guest requests efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

[THIS IS A PART-TIME POSITION]

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Four Points by Sheraton Orlando International Drive offers a vibrant, high-energy workplace in the heart of Orlando’s International Drive corridor. The hotel features spacious rooms with city views, a relaxing outdoor pool and bar, on-site dining at Tropical Palms and Tropical Breezes, and complimentary Wi‑Fi throughout the property. As a Universal Partner Hotel, the team also supports complimentary shuttle service to Universal Orlando theme parks. With 7,500 square feet of flexible event space and proximity to the Orange County Convention Center, staff work with a mix of leisure guests, theme‑park travelers, and business groups. It’s an engaging environment for team members who enjoy a fast‑paced hospitality setting.

Application deadline for Colorado positions: [THIS IS A PART-TIME POSITION]