Four Points Houston Energy Corridor - Front Desk Agent

Aimbridge Hospitality; Houston (TX); On-site; USD 25,000 - 38,000; Full time

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for their Four Points Houston Energy Corridor location. This entry-level position requires a high school diploma and excellent customer service skills. The role involves managing guest interactions and ensuring a welcoming front desk experience, making it a vital part of the hospitality team.

Benefits

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Paid Time Off

401k Retirement Plan

Daily Pay option

Qualifications

• Must possess exceptional customer service and communication skills.
• Experience in a hospitality setting is a plus.

Responsibilities

• Provide outstanding service to guests.
• Manage check-ins and check-outs.
• Effectively solve guest inquiries and issues.

Skills

Customer Service Excellence

Communication

Problem-Solving

Multitasking Ability

Financial Skills

Education

High school diploma or equivalent

Experience in a hotel or related field preferred

Tools

Hotel management software

Microsoft Office suite

Job description

Four Points Houston Energy Corridor - Front Desk Agent

Join to apply for the Four Points Houston Energy Corridor - Front Desk Agent role at Aimbridge Hospitality

Four Points Houston Energy Corridor - Front Desk Agent

19 hours ago Be among the first 25 applicants

Join to apply for the Four Points Houston Energy Corridor - Front Desk Agent role at Aimbridge Hospitality

Get AI-powered advice on this job and more exclusive features.

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

Key Skills/Responsibilities

• Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed.
  
  

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.
  
  

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
  
  

Property Information

Perfectly situated in the center of Houston's Energy Corridor, just off Interstate 10, Four Points Houston Energy Corridor provides easy access to the area's best attractions, shopping, dining, and entertainment. Take advantage of our convenient location and explore the top things to do in Houston. Plus, kick back and relax in spacious guest rooms featuring fast & Free WiFi, free bottled water and coffee.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x

Sign in to set job alerts for “Front Desk Representative” roles.

Front Desk Agent Westin Houston Downtown

Houston, TX $25,000.00-$38,000.00 1 year ago

Core Crew (Front Desk & Sales) - Montrose, TX

Guest Service Representative - Night Auditor

Psych PBX Receptionist Front Desk FT Nights

Guest Services Representative (Mon - Fri, 9 a.m. - 5:30 p.m.)

Houston, TX $50,000.00-$60,000.00 1 year ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.