Fountain Worker - Starbucks Forum - Steady Extra (Caesars Palace LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a Fountain worker to deliver exceptional customer service while handling cash register transactions. In this fast-paced role, you will engage with guests, prepare food and beverages, and ensure a clean and organized work environment. Your attention to detail and ability to work under pressure will be essential as you manage multiple tasks and maintain high standards of service. If you thrive in a dynamic setting and enjoy interacting with people, this opportunity is perfect for you. Join a team that values professionalism and customer satisfaction, and take the next step in your career with us.

Qualifications

• 6 months of previous cash handling experience required.
• Effective communication in English, both verbal and written.

Responsibilities

• Provide fast, friendly, and professional customer service.
• Accurately handle cash register transactions and maintain financial controls.
• Assist in training new staff and maintain cleanliness of the work area.

Skills

Cash handling

Effective communication

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

POS terminal

Computer

Job description

JOB SUMMARY:

The primary responsibility of the Fountain worker is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverage per guest's requests.

ESSENTIAL JOB FUNCTIONS:

1. Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
2. Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest.
3. Accurately inputs all orders into the POS terminal.
4. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
5. Makes drinks to order in accordance with established recipes and time guidelines.
6. Delivers product to customer in timely manner.
7. Maintain high levels of customer service at all times.
8. Thanks, guests, for their patronage.
9. Maintain appropriate level of stock items in area.
10. Assist in maintaining display cases and pastry par levels.
11. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
12. Assist all co-workers as needed. Assist Management in getting food product to customer.
13. Assist in training new Fountain Counter Persons and new Management staff during their training period.
14. Responsible for periodic cleaning tasks assigned by Management.
15. Attend mandatory meetings and training classes as assigned.
16. Resolve guest complaints expeditiously and inform Management of the complaints.
17. Prepare or serve menu items, such as sandwiches or salads.
18. Basic food preparation and service.

QUALIFICATIONS:

1. Must have 6 months previous cash handling experience.
2. Work requires effective communication in English, both verbal and written form in a professional manner.
3. Must present a neat and professional appearance.
4. Work requires attention to detail and accuracy.
5. Work requires interactions with customers, public and co-workers.
6. Work requires use of a computer and/or cash register.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.