Fountain Worker - Primm Valley Casino Resorts

Terribles; Valley (NV); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Primm Valley Casino Resorts is seeking a Fountain Worker responsible for preparing and serving fountain beverages, ice cream treats, and other items. You will greet guests, handle orders and payments, and maintain clean beverage areas in a fast-paced casino resort environment.

The role emphasizes friendly service, teamwork, and adherence to food safety and sanitation standards to ensure a welcoming guest experience.

Qualifications

• High school diploma or equivalent preferred.
• Previous food service, restaurant, retail, or customer service experience preferred.
• Ability to provide professional and friendly guest service.
• Strong communication and interpersonal skills.

Responsibilities

• Prepare and serve fountain beverages, milkshakes, ice cream, desserts, and other items as per recipes.
• Greet guests and provide friendly, courteous service.
• Accurately take guest orders and process cash, credit, and other payments.
• Maintain clean and sanitary beverage dispensers, ice cream machines, counters, and workstations.
• Restock cups, lids, straws, syrups, toppings, ice cream, and supplies as needed.
• Follow all food safety, sanitation, health, and workplace safety regulations.

Skills

Guest service

Communication

Teamwork

Cash handling

Mathematical skills

Education

High school diploma or equivalent

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Position SummaryThe Fountain Worker is responsible for providing friendly, efficient service to guests while preparing and serving fountain beverages, ice cream treats, specialty drinks, and other food and beverage items. This position ensures the fountain and service areas are clean, organized, properly stocked, and operated in accordance with Primm Valley Casino Resorts standards, food safety regulations, and sanitation requirements.The Fountain Worker works as part of the Food & Beverage team to deliver positive guest experience through quality products, accurate service, and a clean and welcoming environment.Essential Duties and ResponsibilitiesPrepare and serve fountain beverages, milkshakes, ice cream, desserts, and other food and beverage items according to established recipes and presentation standards.Greet guests and provide friendly, courteous, and efficient service.Accurately take guest orders and process cash, credit, and other forms of payment as required.Maintain clean and sanitary beverage dispensers, ice cream machines, counters, equipment, utensils, and workstations.Restock cups, lids, straws, syrups, toppings, ice cream, beverages, and other supplies as needed.Monitor product quality, freshness, and availability and notify leadership of any shortages or concerns.Follow all food safety, sanitation, health, and workplace safety regulations and company procedures.Properly handle, store, and rotate food and beverage products.Assist with opening, closing, cleaning, and securing the fountain and service areas.Maintain an organized and guest-ready work area throughout the shift.Respond to guest questions and concerns in a professional and courteous manner and seek assistance from a supervisor when necessary.Work cooperatively with Food & Beverage team members and other departments to maintain efficient service.Follow all Primm Valley Casino Resorts policies, procedures, and service standards.Perform other duties as assigned.Qualifications:RequiredHigh school diploma or equivalent preferred.Previous food service, restaurant, retail, or customer service experience preferred.Ability to provide professional and friendly guest service.Strong communication and interpersonal skills.Basic math and cash-handling skills.Ability to follow written and verbal instructions.Ability to work effectively in a fast-paced environment.Knowledge of basic food handling and sanitation practices.Ability to work independently and as part of a team.Physical RequirementsAbility to stand and walk for extended periods.Frequent bending, reaching, stooping, and lifting.Ability to lift and carry up to 25 pounds.Ability to work around refrigerated and varying temperatures.Ability to safely operate beverage, ice cream, and other food service equipment.Ability to perform repetitive hand and arm movements associated with food and beverage preparation and service.Working ConditionsFast paced casino resort Food & Beverage environment.Frequent interaction with guests, team members, and leadership.May be exposed to hot, cold, wet, or refrigerated areas.May require evening, overnight, weekend, and holiday availability.Availability to adjust work hours based on evolving business needs.Key CompetenciesGuest ServiceCommunicationTeamworkAttention to DetailReliabilityTime ManagementCash HandlingFood Safety & SanitationProfessionalismAdaptabilityIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!