Fountain Maintenance & Installation Specialist

The Pond Guy; Armada (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in pond and water garden products is seeking a Fountain Maintenance & Installation Specialist. This full-time role involves managing installations, communicating with clients, and mentoring technicians. Candidates should have substantial technical and electrical experience, along with strong communication skills. Join a team that values precision and customer satisfaction.

Benefits

Health Insurance

401k

Paid Time Off

Qualifications

• 5+ years in technical and mechanical maintenance.
• 5+ years electrical experience.
• 3-5 years management or leadership experience.

Responsibilities

• Completing service calls and leading pond/lake equipment installations.
• Communicating with clients about pond system status.
• Mentoring technicians and analyzing service data for improvements.

Skills

Technical Maintenance

Electrical Experience

Communication

Customer Service

Job description

Fountain Maintenance & Installation Specialist

Join us as a Fountain Maintenance & Installation Specialist at The Pond Guy, a leader in pond, lake, and water garden products. We value precision, safety, and customer satisfaction, and seek mechanically inclined, self-motivated individuals eager to solve field problems.

Key Responsibilities include:

• Completing service calls and leading pond/lake equipment system installations
• Preparing pond sites for equipment, including excavation and landscaping
• Communicating with clients about pond system status and maintenance needs
• Maintaining accurate electronic service notes and reports
• Conducting vehicle, equipment, and inventory audits
• Following safety procedures and maintaining shop cleanliness
• Managing daily routes and supervising team members
• Mentoring technicians and analyzing service data for improvements

Minimum Requirements:

• 5+ years in technical and mechanical maintenance
• 5+ years electrical experience
• 3-5 years management or leadership experience
• Proficiency with computers and excellent communication skills
• Valid Michigan driver’s license with a clean record
• Customer service and sales experience preferred; heavy machinery experience a plus

Physical ability to work in various weather conditions, lift packages up to 150 lbs, and perform manual tasks is essential.

Availability & Compensation:

• Year-round position with seasonal extended hours, primarily 7am-6pm, Monday-Friday
• Full-time salary with benefits including health insurance, 401k, paid time off, and more