Founding Senior Revenue Operations Manager

RevOps Report; New York (NY); On-site; USD 180,000 - 210,000; Full time

Benefits offered by this job

Health, Vision, and Dental benefits

Flexible PTO

Life Insurance

Accidental Insurance

Short-Term Disability

401k option

Job summary

Pallet is hiring its first Founding Senior Revenue Operations leader to build the operating system behind our go‑to‑market organization. You’ll create infrastructure, rigor, and cadence that enables rapid scale and data-driven decisions.

You’ll partner with Sales leadership to define what great looks like, drive accountability, and ensure every rep has the systems and enablement needed to excel in a fast-growing environment. This is a remote-friendly, onsite role at a high-growth startup.

Qualifications

• 5+ years of Revenue Operations, Sales Operations, or GTM Operations experience in a high-growth B2B SaaS company.
• Experience scaling sales organizations from founder-led selling into a structured, repeatable revenue engine.
• Deep expertise with Salesforce and modern GTM tools such as Gong, Outreach, Apollo, Clari, HubSpot, or similar platforms.
• Proven ability to build operational processes from scratch while influencing cross-functional stakeholders.
• Strong analytical mindset with a bias toward action and a track record of solving ambiguous business problems through systems and process design.

Responsibilities

• Design and improve the operational processes that enable Sales to scale predictably.
• Build reporting, dashboards, and operating cadences that support executive decision‑making.
• Develop metrics that provide visibility into pipeline health, forecast accuracy, and team performance.
• Own pipeline hygiene, opportunity inspection, and forecasting accuracy.
• Create repeatable pipeline review processes and establish clear expectations for CRM discipline.
• Partner with Sales Leadership to improve SDR and AE accountability through reporting, metrics, and operational rigor.
• Design lead routing, territory management, and account allocation frameworks.
• Own commission administration and support operational planning across the sales organization.
• Partner cross‑functionally with Marketing and Finance to improve reporting, attribution, and data quality as the business scales.

Skills

Revenue Operations

Sales Operations

GTM Strategies

Data Analytics

Cross-functional Collaboration

Tools

Salesforce

Gong

Outreach

Apollo

Clari

HubSpot

Job description

About This Role

About Pallet

Pallet is building AI Agents to transform logistics — a $12 trillion global industry. We've raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.

As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting‑edge AI capabilities, we're positioned to build the next $10B company in logistics.

Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.

$180,000 - $210,000

Full‑time / Onsite (5 days/week)

You could be a Senior Revenue Operations Manager anywhere. Why Pallet?

• Join a well‑funded, high‑growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $6T market)
• Build the operating system behind our revenue organization from day zero, not polish one that already exists.
• Be our first dedicated Revenue Operations leader and turn messy, fast‑growing data into clear, actionable direction.
• Help transform a massive industry and scale us toward a $10 B+ business

About The Opportunity

We're looking for our first Founding Senior Revenue Operations leader to build the operating system behind our go‑to‑market organization.

Pallet has reached the point where founder‑led selling is evolving into a repeatable revenue engine. We have strong product‑market fit, enterprise customers, and a rapidly growing sales team. Now we need someone who can create the infrastructure, rigor, and operating cadence that allows the organization to scale without slowing down.

You’ll partner directly with Sales Leadership to improve execution across the entire funnel. You’ll define what great looks like, build repeatable processes, drive accountability, and make sure every rep has the systems and enablement needed to perform at a high level.

Why this role is different

• Founding RevOps seat: first dedicated Revenue Operations leader defining how Sales operates as Pallet scales.
• Zero‑to‑one build: create the reporting, inspection cadence, and operating processes leadership uses to run the business.
• Full‑funnel ownership: partner with Sales and Marketing leadership to improve execution, forecasting accuracy, and operational discipline.
• Data as a product: turn raw, messy data into simple, trusted views that drive real decisions.
• Direct line to growth: the systems and processes built in this role will shape how we generate predictable revenue.

How you will make an impact

• Design and improve the operational processes that enable Sales to scale predictably.
• Build reporting, dashboards, and operating cadences that support executive decision‑making.
• Develop metrics that provide visibility into pipeline health, forecast accuracy, and team performance.
• Own pipeline hygiene, opportunity inspection, and forecasting accuracy.
• Create repeatable pipeline review processes and establish clear expectations for CRM discipline.
• Partner with Sales Leadership to improve SDR and AE accountability through reporting, metrics, and operational rigor.
• Design lead routing, territory management, and account allocation frameworks.
• Own commission administration and support operational planning across the sales organization.
• Partner cross‑functionally with Marketing and Finance to improve reporting, attribution, and data quality as the business scales.

Preferred Experience

• 5+ years of Revenue Operations, Sales Operations, or GTM Operations experience in a high‑growth B2B SaaS company
• Experience scaling sales organizations from founder‑led selling into a structured, repeatable revenue engine
• Deep expertise with Salesforce and modern GTM tools such as Gong, Outreach, Apollo, Clari, HubSpot, or similar platforms
• Proven ability to build operational processes from scratch while influencing cross‑functional stakeholders
• Strong analytical mindset with a bias toward action and a track record of solving ambiguous business problems through systems and process design

Compensation

The estimated salary range for this role is $180,000-$210,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and opportunities for growth. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

• Pallet is proud to be an Equal Employment Opportunity and Affactive Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Benefits

We invest in our people the same way we invest in our product: seriously.

• Health, Vision, and Dental benefits
• Flexible PTO
• Life Insurance and Accidental Insurance

• Short-Term Disability Coverage

• Generous salary and equity for all staff
• 401k option; helping you save for the future

Paid parental leave to support growing families

• Yearly learning and development stipend
• Commuter benefits for Bay Area employees
• Uber ride stipend if you ever have to work late in the office
• Remote office home stipend to get you comfy in your space
• Daily catered lunches provided
• Onboarding trip to San Francisco HQ if you work remotely
• Monthly happy hours

Annual Company Offsites; our last one was in Palm Springs CA

Workplace Policy

We are an in‑person company. Our offices in San Francisco, New York City and London are where ideas get built, decisions get made, and the team gets stronger. We have invested in making them genuinely great places to spend your day, with catered lunches, monthly happy hours, and people who care about the work and each other.

Most of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to one of our offices for their first week to onboard and meet the team, and we cover the full trip.

Every role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us.

Equal Opportunity

Pallet is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Candidate Privacy Notice

Please review Pallet's Candidate Privacy Notice here.

Accommodations

Pallet complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at [e-mail].