Founding Product Manager, AI Health Platform

Salesforce; San Francisco (CA); On-site; USD 173,000 - 286,000; Full time

Job summary

Salesforce is seeking a founding product manager to define and own a new health-focused AI product category. You will drive the vision, roadmap, and end-to-end delivery across multiple scrum teams and an AI research cohort, translating strategic goals into user stories and PRDs in close collaboration with engineering, design, and security teams.

You will ensure a scalable, data-driven approach, shaping go-to-market plans with sales and marketing, while maintaining relentless focus on customer

Qualifications

• 5–10 years of experience, with 5+ years in product management at a software or SaaS company.
• Bachelor's in CS or technical field; MBA or Master's a plus
• Deep technical fluency across search systems, information retrieval, large language models, and AI/ML infrastructure — able to engage deeply with engineering teams and communicate clearly to executive audiences
• Experience managing AI model or vendor strategy — you've evaluated, selected, and deployed LLMs or AI services in production and understand the tradeoffs between quality, cost, latency, and vendor risk
• A quality-first mindset — you've built evaluation frameworks, benchmarks, or testing systems for AI/ML outputs and have a strong sense of what great looks like at scale
• Proven track record of delivering successful product experiences to customers at enterprise scale
• Strong cross-functional leadership — you thrive in complex organizations and can align product, engineering, design, security, legal, and go-to-market stakeholders around a shared vision
• Strategic thinking paired with disciplined execution — you can articulate a compelling long-term vision and translate it into a clear near-term roadmap
• Deep customer empathy — you understand how people search for and consume information at work, and you're driven to make that experience as effortless as possible
• Resilience in a fast-moving environment — the AI landscape is evolving rapidly, and you bring clarity and focus rather than anxiety to that pace of change

Responsibilities

• Own product strategy, roadmap, and end-to-end delivery for across multiple scrum teams and an AI research team
• Define and evangelize the product vision — translating it into user stories, PRDs, and sprint-ready requirements — working daily with engineering, design, and AI research partners
• Develop and maintain a comprehensive roadmap, balancing customer requirements, market opportunities, and technical feasibility.
• Identify and address key customer pain points ensuring the product delivers measurable value.
• Translate high-level business requirements into detailed product specifications and actionable deliverables. Collaborate with engineering and UX teams to build scalable, intuitive, and high-impact solutions.
• Lead cross-functional teams through the product development lifecycle, from concept to deployment, ensuring timely delivery of milestones.
• Engage directly with customers, partners, and stakeholders to deeply understand pain points and translate them into actionable product requirements.
• Drive prioritization and trade-offs across user experience, performance, and technical feasibility.
• Leverage data-driven insights to iterate and improve product offerings continuously.
• Partner with sales, marketing, and enablement teams to ensure successful product launches and adoption. Work closely with them to define go-to-market strategies, positioning, and messaging for the product capabilities.
• Stay ahead of industry trends in AI, collaboration, automation, and enterprise service management to drive innovation.
• Serve as the voice of the customer, gathering and analyzing feedback from users, developers, and stakeholders to inform product decisions.
• Regularly present product updates, strategies, and results to executive team ensuring alignment with organizational goals

Skills

Product management

Cross-functional leadership

AI/ML infrastructure

Strategic thinking

Customer empathy

Execution

Executive communication

Education

Bachelor's in CS

MBA or Master’s a plus

Tools

Search systems

Information retrieval

LLMs

AI infrastructure

Job description

Salesforce is seeking a founding product manager to define and own a new health-focused AI product category. You will drive the vision, roadmap, and end-to-end delivery across multiple scrum teams and an AI research cohort, translating strategic goals into user stories and PRDs in close collaboration with engineering, design, and security teams.

You will ensure a scalable, data-driven approach, shaping go-to-market plans with sales and marketing, while maintaining relentless focus on customer