Founding Deployment Strategist

Socket.dev; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Specter is seeking a Founding Deployment Strategist to partner with sales, deployment operations, and engineering to deliver customer value and drive expansion and renewal.

You will embed with customers, uncover high-value use cases, and co-develop features that scale across industries, aiming for dense deployments and increased sensor networks. The role emphasizes in-person engagement and travel to customer sites to ensure on-time delivery and customer success.

Qualifications

• Experience navigating enterprise accounts from pilots to multi-million dollar expansions.
• Ability to build trust with engineers, sales teams, and customers.
• Willingness to travel and be in-person with customers across regions.
• Strong communication and stakeholder management skills.

Responsibilities

• Embed with customers to understand highest-value use cases and collaborate with engineering, deployment operations, and GTM to deliver them.
• Own post-sales discovery and align customer and company priorities for measurable outcomes.
• Meet customers on-site at deployed locations and drive field-implementation activities.
• Co-develop new features with customers to generalize value across verticals.
• Understand product details (platform, ML, firmware, hardware) and translate needs to engineering.
• Leverage AI/agents to close gaps between customers and internal teams.

Skills

Enterprise account navigation

Customer discovery

Cross-functional collaboration

Travel readiness

Tools

CRM systems

Job description

Company Background
Specter's mission is to help automate the physical world.

Today, we build video sensors with state-of-the-art AI agents that answer any question, anywhere in their environments. Our systems can automatically detect and reason about any physical activity captured on camera, from security incidents (e.g. perimeter intrusion, theft, LPR), to safety monitoring (e.g. PPE detection, injured people), to operational efficiency (e.g. material tracking, congestion monitoring). We offer both long range wireless (1km range) and wired sensor variants to suit any deployment.
Our co-founders Xerxes and Philip are passionate about empowering our partners in the fast approaching world of physical AI and robotics. We are a small, fast growing team who hail from Anduril, Tesla, Uber, and the U.S. Special Forces.

The Role

Deployment Strategists are accountable for delivering value to Specter customers. They discover what the customer actually needs, and steer the customer and internal teams to deliver it. Success is measured by expansion and renewal.
As a Founding Deployment Strategist, you will partner closely with sales (find a customer with pain we can uniquely solve, convince them to work with us), deployment operations (deploy and sustain hardware on-time and under-budget), and engineering (build something people want).
Our deployment strategy is deliberately expansive. Win the highest-value use case in each industry, establish the network, and spread across adjacent assets and workflows. The objective is density: more sites, more sensors, more events, and more context inside each industry. Your mission is to make this a reality with customers.

Responsibilities

• Embed with customers to understand their highest-value use cases, and partner with engineering, deployment operations, and GTM to deliver them.
• Own post-sales discovery. Build a shared understanding of what matters to each individual and company we engage with. What will they get promoted for? How can we make them look great? What is their actual pain vs what they're asking us for?
• Meet our customers on the sites we’re responsible for protecting, managing, and eventually automating. Deployment Strategy is a field role.
• Co-develop new features with customers that are most likely to benefit - and shape the functionality in a generalizable way across verticals.
• Understand the details of our product (platform, ML, firmware, hardware). Speak to the details with customers and use technical intuition to shift engineering work closer to what our customers really need.
• Take advantage of AI and agents to close the gap between our customers and internal teams. This could be building an agent that automatically pages on-call when a customer detects a sensor issue or a "game film" agent that synthesizes themes from customer calls.

You may be a fit if you

• Have navigated messy enterprise accounts from early pilots to multi-million dollar expansions.
• Can earn the trust of opinionated engineers (we have many!).
• Default to showing up in person. "I'll be in Memphis next Thursday, let's discuss over coffee" (and then booking a flight) is common and expected.
• Have good hospitality instincts. Responsiveness, polish, consistency, and sweating the details matter.
• Find joy in distilling complex ideas (customer discovery, technical topics, strategic questions) into what’s essential.
• Can successfully influence product without having direct ownership over it.