Founding BizOps Lead

noto; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive equity

Office lunch stipend

Company retreats

100% company-paid benefits

Job summary

Noto in NYC is seeking a Founding BizOps Lead to partner with the CEO and build the operational backbone for rapid growth. You’ll design processes, remove bottlenecks, and scale cross-functional workflows across product, engineering, design, and customer success.

This is a high-impact role in a hands-on startup, offering meaningful equity, a hybrid in-office/remote schedule in Union Square, and the chance to shape the company’s first scalable operating model.

Qualifications

• 2+ years of experience in strategy, operations, consulting, finance, BizOps, Chief of Staff roles, or other analytical/operational functions.
• Strong analytical and systems-thinking skills — comfortable with data, process design, dashboards, and operational tooling (Notion, HubSpot, SQL a plus).

Responsibilities

• Drive operational execution — build and manage company-wide processes, run planning cadences, ensure teams stay aligned, and keep our priorities moving with speed and clarity.
• Collaborate cross-functionally — partner with Product, Engineering, Design, Customer Success, Sales, and GTM to surface insights, streamline workflows, and strengthen information flow across the company.
• Build with ownership — tackle ambiguous, high-impact projects end-to-end: diagnose bottlenecks, design solutions, implement and measure results.
• Shape company strategy & systems — develop operating models, dashboards, rituals, and decision frameworks to support three years of growth.
• Unblock and empower the team — be a first-line problem solver for operational, analytical, and strategic questions to accelerate decisions.

Skills

Strategy & operations

Cross-functional leadership

Analytical thinking

Dashboard design

Data-driven decision making

Tools

Notion

HubSpot

SQL

Job description

About Noto

Noto is building the AI native operating system for after school businesses like tutoring centers, music schools, and sports academies. Our mission is to power the 150,000 after-school businesses across the U.S. with a unified platform that replaces spreadsheets and outdated tools.

We recently raised a $3.8 M seed from Base10 Partners and South Park Commons.

Founded by two technical founders — AJ Ding (CEO) and Steve Wang (CTO) — we’re based in NYC and assembling a small, exceptional team of builders who care deeply about craft, users, and impact.

Join us to build software that empowers small-business owners in local communities!

Team Background

AJ Ding (CEO) – Second-time founder and previously built an AI recruiting company. He was a machine learning engineer and data scientist at Quora, Lyft, & Meta. He studied Statistics at Yale and most importantly, he comes from a family of small business owners.

Steve Wang (CTO) – Former Head of Engineering at Nitra (a16z backed vertical SaaS). He’s worked in data science and engineering at Lyft. He studied math at Harvard, and his family is from Canada.

Location

• 4 days in-office (Union Square area)
• 1 day remote per week
• 1 week per quarter work from anywhere
• Occasional travel for team off sites and customer visits

Work Culture

• High Camaraderie: We are in the trenches together and celebrate our collective success.
• Low Ego: We believe in collaboration over hierarchy. We have a flat decision-making structure—great ideas can come from anywhere.
• High Output: Expect an intense, high-growth environment — roughly 55-60 hours on average. We invest that time because every week moves the product forward and our users closer to success.
• Have Fun: Hackathons in Mexico City, karaoke with customers, team off-sites.
• Growth Mindset: We attend industry events and learn directly from our users.

The Role

We’re hiring a Founding BizOps Lead who will partner directly with our CEO (AJ) to build the operational backbone that powers Noto’s next phase of growth.

This is a critical role, as operations will shape how we scale, deliver for customers, and maintain speed as the team grows. You’ll design processes from first principles, solve cross-functional bottlenecks, and create the systems that enable Noto to move from a scrappy startup to an industry-defining company.

You will:

• Drive operational execution — build and manage company-wide processes, run planning cadences, ensure teams stay aligned, and keep our priorities moving with speed and clarity.
• Collaborate cross-functionally — partner with Product, Engineering, Design, Customer Success, Sales, and GTM to surface insights, streamline workflows, and strengthen how information flows across the company.
• Build with ownership — take on ambiguous, high-impact projects end-to-end: from diagnosing bottlenecks to designing solutions to implementing and measuring results.
• Shape company strategy & systems — develop the operating models, dashboards, rituals, and decision frameworks that will support Noto’s next three years of growth.
• Unblock and empower the team — act as a first-line problem solver for operational, analytical, and strategic questions, helping teams move faster and make better decisions.

Ideal Candidate

• Comfortable owning and leading complex, cross-functional projects from idea to execution.
• Hungry for growth and impact — you want outsized responsibility, fast learning cycles, and a role where your work shapes the company’s trajectory.
• Thrives in ambiguity and can bring structure, clarity, and momentum to undefined problems.
• Deeply motivated by helping small businesses succeed and energized by spending time with users.
• 2+ years of experience in strategy, operations, consulting, finance, BizOps, Chief of Staff roles, or other analytical/operational functions.
• Strong analytical and systems-thinking skills — comfortable with data, process design, dashboards, and operational tooling (Notion, HubSpot, SQL a plus).

Compensation & Perks

• Competitive pay and meaningful equity
• Office lunch and a stipend for work-related expenses
• Company Retreats — Join us for team retreats to bond, recharge, and plan the future together
• 100 % company-paid benefits

Interview Process

• 30 min behavioral
• 45 minute operational case study
• 30 minute behavioral
• Onsite (in NYC) to experience a day in the life

Why Work With Us

• Serve everyday people in local communities and make a large impact in an underserved market
• “Y’all are incredible and have made such a difference in my life in ways both professional and personal. I’m grateful and indebted.” – Noto Customer
• Each customer averages over 6 hours of usage / day)
• Work with a smart, collaborative, ambitious, and caring team
• Fast paced environment
• High level of ownership
• Fun founders + team off-sites

Sound Interesting?

Let’s talk. If you’re excited to build from ( almost ) zero to one, own meaningful parts of the stack, and help scale a product loved by educators and creators, we’d love to meet you!