Foster Engagement Coordinator

The Rescue Crew; Andover (MN); On-site; USD 42,000 - 60,000; Full time

Job summary

The Rescue Crew, Inc. is seeking a Foster Engagement Coordinator to strengthen relationships with foster volunteers and enhance their experience with the organization.

This role focuses on proactive support, early risk identification, and increased engagement through Circle Community, ensuring fosters feel connected to the mission and team.

You will conduct regular check-ins, surface red flags, and share insights to improve systems and foster satisfaction and outcomes.

Qualifications

• Foster relationships with volunteers to improve retention and satisfaction.
• Identify burnout risks and disengagement early.
• Gather feedback from fosters to improve programs.

Responsibilities

• Foster Relationships: Conduct regular check-ins with fosters after commitment to a new foster pet; Build trust and maintain ongoing communication; Serve as a relationship-focused support layer.

Job description

The Foster Engagement Coordinator focuses on building strong relationships with fosters to improve retention, confidence, and overall experience. This role proactively supports fosters beyond day-to-day needs by identifying risks early and ensuring fosters feel connected and supported.

Key Responsibilities

Foster Relationships

• Conduct regular check-ins with fosters, particularly after commitment to a new foster pet
• Build trust and maintain ongoing communication
• Serve as a relationship-focused support layer (not case management)

Retention & Risk Identification

• Identify burnout risks, concerns, or disengagement early
• Surface “red flags” to Foster Support Manager as needed
• Help re-engage fosters who may be becoming inactive

Feedback & Insights

• Gather feedback from fosters on their experience
• Identify trends, gaps, or opportunities for improvement
• Share insights to help improve systems and support

Engagement & Community

• Encourage participation in Circle Community
• Support engagement initiatives and communication efforts
• Help fosters feel connected to the mission and team

Success Looks Like

• Increased foster retention
• Improved foster satisfaction and confidence
• Early identification of issues before escalation
• Stronger sense of community among fosters