Forward Logistics Analyst

SMA America; Rocklin (CA); On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with match

Paid time off

Company holidays

Tuition reimbursement

Professional development

Job summary

SMA America in Rocklin, CA is seeking a Forward Logistics Analyst to manage outbound logistics within the supply chain. This hybrid role partners with 3PL, field service, and internal teams to ensure accurate, timely shipments and KPI reporting.

The ideal candidate has 3+ years in logistics, proficiency with SAP and Salesforce, and strong analytic and communication skills. Onsite work at the Rocklin HQ is required on hybrid days, with a comprehensive benefits package and growth opportunities.

Qualifications

• At least 3 years of experience in a logistics role.
• Knowledge of supply chain functions including procurement, warehousing, and transportation.
• Proficiency with Microsoft Office, including Word, PowerPoint, Excel, Access, and Outlook.
• Proficiency in the English language, both written and verbal.
• Attention to detail and an elevated level of accuracy.
• Excellent interpersonal communication skills.
• Ability to analyze and solve problems effectively.
• Ability to work onsite at our Rocklin, CA headquarters on scheduled hybrid days.

Responsibilities

• Manages vendor relationships, monitors outbound shipments, reports on KPIs, and sets expectations with 3PL and service partners.
• Leads vendor meetings and delivers training to SMA service partners on logistics expectations and procedures.
• Collaborates cross functionally with all SMA teams on the execution of agreed procedures and their implementation with partner companies.
• Partners with the Reverse Logistics Analyst and Field Service on annual inventory counts for Field Technicians, Service Technicians, Service Providers, and storage locations, including connexes.
• Works cross functionally with planning, purchasing and transportation, third party logistics partners, the regional competency center, and field service staff on materials pertaining to outbound orders.
• Communicates professionally and effectively by phone and email with internal and external customers on product, spare parts needs, and deliveries, and troubleshoots failures.
• Trains forward logistics coordinators and ensures they have the tools needed to succeed.
• Coordinates and oversees the entry of data in SAP based on Field Service reports in Salesforce, emails, and submitted forms, and analyzes, investigates, and resolves report discrepancies.
• Creates and maintains a library of procedures, technical manuals, software releases, and documentation.
• Prepares data for weekly reports, including KPIs, RMA returns, and inventory consumption.
• Other duties as may be required or assigned.

Skills

Logistics experience

MS Office proficiency

English proficiency

Analytical skills

Interpersonal communication

Problem solving

Onsite work at Rocklin HQ

Education

Bachelor's degree

High school diploma or GED

Tools

SAP

Salesforce

Job description

Why Work at SMA America

At SMA America , we believe in Energy that Changes . Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.

Forward Logistics Analyst Rocklin, CA (Hybrid)

WORK AUTHORIZATION

Applicants must be authorized to work in the United States on a full-time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa-tied employment authorization are also not eligible. This position is open to candidates located within the continental United States only.

PURPOSE OF THE POSITION

The Forward Logistics Analyst is the subject matter expert for outbound logistics functions within the supply chain organization and provides logistical oversight to internal and external partners. This position works closely with the Reverse Logistics Analyst, Field Service, and third party logistics partners to ensure outbound material flow is accurate, timely, and well documented across the region. This is a hybrid position based at our Rocklin, CA headquarters.

PRIMARY DUTIES / RESPONSIBILITIES

• Manages vendor relationships, monitors outbound shipments, reports on KPIs, and sets expectations with 3PL and service partners.
• Leads vendor meetings and delivers training to SMA service partners on logistics expectations and procedures.
• Collaborates cross functionally with all SMA teams on the execution of agreed procedures and their implementation with partner companies.
• Partners with the Reverse Logistics Analyst and Field Service on annual inventory counts for Field Technicians, Service Technicians, Service Providers, and storage locations, including connexes.
• Works cross functionally with planning, purchasing and transportation, third party logistics partners, the regional competency center, and field service staff on materials pertaining to outbound orders.
• Communicates professionally and effectively by phone and email with internal and external customers on product, spare parts needs, and deliveries, and troubleshoots failures.
• Trains forward logistics coordinators and ensures they have the tools needed to succeed.
• Coordinates and oversees the entry of data in SAP based on Field Service reports in Salesforce, emails, and submitted forms, and analyzes, investigates, and resolves report discrepancies.
• Creates and maintains a library of procedures, technical manuals, software releases, and documentation.
• Prepares data for weekly reports, including KPIs, RMA returns, and inventory consumption.
• Other duties as may be required or assigned.

REQUIRED QUALIFICATIONS

• At least 3 years of experience in a logistics role.
• Knowledge of supply chain functions including procurement, warehousing, and transportation.
• Proficiency with Microsoft Office, including Word, PowerPoint, Excel, Access, and Outlook.
• Proficiency in the English language, both written and verbal.
• Attention to detail and an elevated level of accuracy.
• Excellent interpersonal communication skills.
• Ability to analyze and solve problems effectively.
• Ability to work onsite at our Rocklin, CA headquarters on scheduled hybrid days.

PREFERRED QUALIFICATIONS

• A bachelor's degree.
• Experience with SAP and Salesforce.
• Experience supporting field service or spare parts operations.
• Experience working with third party logistics providers.

REQUIRED TRAINING

• High school diploma or GED.

OTHER SPECIALIZED SKILLS

• Ability to manage competing priorities across multiple internal and external stakeholders.
• Comfort working with data and reporting tools to identify and resolve discrepancies.
• Ability to document procedures clearly for use by others.

WE OFFER

• Hourly pay range of $32.00 to $33.50 per hour, dependent on experience.
• Hybrid work model based at our Rocklin, CA headquarters.
• Comprehensive benefits including health, dental, and vision coverage, including $0 premium options.
• 401(k) plan with company match.
• Paid time off accruing from date of hire, plus 12 company holidays.
• Tuition reimbursement and opportunities for professional development.
• Inclusive, collaborative, and innovative work environment with global cross-functional exposure.

Our EEO Policy

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

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