Forward Deployment Engineer

Tata Consultancy Services; Eden Prairie (MN); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Discretionary Incentive

Medical Coverage: Medical & Health, D&

Dental & Vision

Parental Leaves

Auto & Home Insurance

Commuter Benefits

Certification & Training Reimbursement

Vacation & Holidays

401K Plan

Job summary

Tata Consultancy Services in the United States is seeking an experienced AI/ML & Forward Deployed Engineer with 8+ years of engineering expertise to deliver end-to-end AI/ML solutions. You will blend ML, software engineering, and stakeholder problem-solving to deploy production-grade, scalable, and secure systems aligned to business KPIs.

This role operates at the intersection of data, models, systems, and real users in fast-moving environments, with GenAI opportunities where applicable.

Qualifications

• 8+ years of engineering experience in AI/ML.
• Experience delivering production-grade AI/ML solutions.
• Strong experience with GenAI/LLM engineering.
• Proficient in building scalable, secure systems.
• Knowledge of observability, governance and KPIs.

Responsibilities

• Identify AI opportunities with stakeholders and define success metrics.
• Lead workshops to assess feasibility, data readiness, and risks.
• Prototype, pilot deployments and iterate based on user feedback.
• Develop and productionize ML solutions (classification, NLP, forecasting).
• Build and deploy RAG pipelines with grounding and guardrails.
• Provide technical leadership and document architectures.

Skills

AI/ML Engineering

GenAI Engineering

MLOps

REST/gRPC APIs

Kubernetes

Docker

Data pipelines

Model evaluation

A/B testing

Guardrails design

Education

Bachelor's degree in CS

Tools

Docker

Kubernetes

CI/CD

Job description

Job Description

Role Overview

We are looking for an experienced AI/ML & Forward Deployed Engineer with 8+ years of engineering experience to deliver high-impact AI/ML (and GenAI, where applicable) solutions end-to-end. You will blend applied machine learning, software engineering, and stakeholder problem-solving to deploy production-grade systems that are scalable, secure, observable, and aligned to business KPIs.

This role is ideal for engineers who enjoy operating at the intersection of data + models + systems + real users, and who can thrive in ambiguous, fast-moving environments.

Key Responsibilities

• Use-Case Discovery & Forward Deployment
• Partner with stakeholders (business/product/customers) to identify and shape AI opportunities into well-defined use cases with success metrics, constraints, and rollout plans.
• Run workshops and technical discovery to assess feasibility, data readiness, integration needs, and operational risks.
• Drive rapid prototyping, pilot deployments, and iterative improvements based on real user feedback.
• Applied ML Engineering (Classic ML + Deep Learning)
• Develop and improve ML solutions (classification, regression, ranking, forecasting, anomaly detection, NLP).
• Establish and maintain robust evaluation practices: offline metrics, validation strategies, experimentation, and A/B testing.
• Perform feature engineering, error analysis, model optimization, and performance tuning for production requirements.
• GenAI / LLM Engineering (If Applicable)
• Build and productionize RAG (Retrieval-Augmented Generation) pipelines, including document ingestion, chunking strategy, embeddings, retrieval tuning, reranking, and response grounding.
• Implement guardrails and reliability patterns: prompt templates, tool/function calling, hallucination reduction, citation strategies, and fallback paths.
• Develop evaluation harnesses for GenAI: quality metrics, regression tests, safety tests, and human-in-the-loop workflows.
• Productionization (MLOps / LLMOps)
• Package models into scalable services and deploy using Docker/Kubernetes and CI/CD.
• Implement model lifecycle management: model registry, versioning, automated retraining triggers, and governance workflows.
• Build monitoring and observability: drift detection, latency/throughput monitoring, error tracking, alerting, and rollback mechanisms.
• Systems Integration & Platform Collaboration
• Build integration layers (REST/gRPC APIs, event-driven services) to embed AI capabilities into products and enterprise workflows.
• Collaborate with data engineers to design reliable pipelines and ensure data quality, lineage, and governance.
• Ensure secure and compliant design (PII/PHI handling, RBAC, secrets management, encryption, audit trails).
• Technical Leadership & Enablement
• Provide technical guidance and mentoring to eng ineers; lead design reviews and establish best practices.
• Document solutions with architecture diagrams, runbooks, and operational playbooks.
• Create reusable accelerators (templates, libraries, patterns) to scale deployments across teams or customers.

Salary Range: $110,000-$120,000 a year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications:

BACHELOR OF COMPUTER SCIENCE