Forward-Deployed UX Design Lead

Air; Oregon; Hybrid; USD 150.000 - 210.000; Vollzeit

Zusammenfassung

Air is seeking a Manager of Forward Deployed UX Designers to lead a new team embedded with customers in the field. You will guide discovery, co-create AI-native solutions, and translate field insights into product direction across deployments—from framing questions to delivering insights that drive what we ship.

This full-time role requires up to 50% travel to depots, factories, program offices, and sustainment facilities in Arlington, VA; Pittsburgh, PA; San Francisco, CA; or remote locations.

Qualifikationen

• 6+ years in product design, including 1+ year leading designers
• Experience shaping product outcomes in enterprise, analytics, or AI-native software
• Systems thinking across products and workflows
• Co-creating with domain experts and stakeholders and turning work into shipped product
• Hands-on fluency with AI, including agentic or model-driven products
• Deep grounding in research and HCI
• Experience in high-growth environments building structure without slowing the team

Aufgaben

• Shape the product experience for deployments and connect it to customer readiness
• Design patterns for human-AI collaboration and test in the field
• Lead forward-deployed UX designers at customer sites and align with teams
• Recruit, mentor, and develop forward-deployed UX designers; foster AI-native practices

Kenntnisse

Product design

Team leadership

Systems thinking

Cross-domain collaboration

AI-native design

Research & HCI

Jobbeschreibung

Air is seeking a Manager of Forward Deployed UX Designers to lead a new team embedded with customers in the field. You will guide discovery, co-create AI-native solutions, and translate field insights into product direction across deployments—from framing questions to delivering insights that drive what we ship.

This full-time role requires up to 50% travel to depots, factories, program offices, and sustainment facilities in Arlington, VA; Pittsburgh, PA; San Francisco, CA; or remote locations.