Forward Deployed Infrastructure Engineer

BITKRAFT Ventures; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

On-site in San Francisco

Flexible healthcare

Lunch & snacks

Time off

Company events

Own what you build

Job summary

Sirius is hiring for an infrastructure-focused role in San Francisco. You will own deployment architecture conversations and execution, and manage the full lifecycle of our subscription platform deployments for enterprise customers, including initial setup, upgrades, scaling, and incident response.

You will develop runbooks, automate procedures, and work with engineering to ensure deployability across diverse stacks while meeting security and compliance requirements.

Qualifications

• +1 year in infrastructure, DevOps, platform engineering, or solutions architecture with customer-facing deployment work.
• Deep experience with AWS services, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS, load balancing).
• Track record of deployments in customer-owned cloud environments with security reviews and change management.

Responsibilities

• Own deployment architecture conversations and execution across customer environments.
• Manage the full infrastructure lifecycle for our subscription platform customers—initial deployment, upgrades, scaling, incident support.
• Develop and maintain deployment runbooks, upgrade procedures, and automation tooling for repeatable, reliable operations.
• Partner with our engineering team to ensure agent platform deployability across diverse stacks and compliance requirements.
• Collaborate with customers' platform engineering, security, and DevOps teams to navigate infrastructure constraints in regulated industries.
• Work with Sales and Customer Success to scope infrastructure requirements and translate needs into deployment plans.

Skills

AWS

Terraform

Container orchestration

Cloud networking

Customer-facing deployment

Stakeholder management

Regulatory compliance

Tools

Kubernetes

Job description

About Us:

We're on a mission to make subscriber churn a solved problem. Backed by a16z Speedrun, we build AI agents that help consumer subscription brands — like Higgsfield and Promova — retain more users, extend lifetime value, and grow fast. We're an incredibly driven team working on a problem that affects every consumer on the planet. If that sounds like your kind of thing, we'd love to meet you.

Our co-founders are Azamat Khamidov and Benazir Toleubekova. Azamat built a Telegram AI product from zero to five million users in four months, the first acquisition inside Telegram. Benazir received a full scholarship to Beijing University of Technology at 15. Joined Taobao at 17. At Alibaba, architected the core recommendation engine serving 500M daily users.

What You'll Do:

• Own deployment architecture conversations and execution — designing and implementing deployment strategies across customer environments, including VPC configuration, permissioning, networking, and infrastructure provisioning

• Manage the full infrastructure lifecycle for our most critical subscription platform customers: initial deployment, ongoing upgrades, scaling, and incident support

• Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable as we grow

• Partner with our engineering team to ensure our agent platform is deployable and operable across diverse customer tech stacks and compliance requirements

• Work directly with customers' platform engineering, security, and DevOps teams to navigate their infrastructure constraints — particularly in regulated industries where subscription data is sensitive

• Collaborate with Sales and Customer Success during pre-sales and onboarding to scope infrastructure requirements and translate customer needs into concrete deployment plans

What You'll Bring:

• +1 year in infrastructure, DevOps, platform engineering, or solutions architecture — with significant time spent on customer-facing deployment work

• Deep experience with AWS services, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS, load balancing)

• Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance requirements, and change management processes

• Ability to work with enterprise stakeholders across the spectrum — from platform engineers to CISOs — and turn infrastructure conversations into actionable deployment plans

• Strong operational instincts: you think about upgrades, rollbacks, monitoring, and failure modes from day one, not as an afterthought

• Comfortable working in a fast-moving seed-stage environment where the process is still being written — and excited to be the one writing it

Nice to Have:

• Experience deploying AI/ML workloads or LLM-based products into enterprise environments

• Familiarity with subscription platform infrastructure (billing systems, CRM integrations, data pipelines)

• Prior experience at an early-stage startup where you wore multiple hats across infra and engineering

Our Values:

Stewardship: We build for the long term. Every customer, partner, and teammate gets that same commitment from day one.

Trust: Earned through the integrity of our technology, the consistency of our commitments, and the honesty of our communication.

Customer Obsession: We win when our customers win. Every choice and conversation orbits around what makes them stronger.

Excellence: The same standard for the product we ship, the service we give, and the team we build. The bar is the bar.

Family: A constellation, not a single star. We back each other on hard days, celebrate the great ones, and protect the time teammates need to be parents, partners, and humans first.

Life at Sirius:

• In-person, in San Francisco: We work side by side, on-site in San Francisco. Note: we're not able to offer visa sponsorship at this time.
• Flexible healthcare: We offer flexible spending to direct your benefits toward what matters most to you and your family.
• Own what you build: We're building something real, and we want you to own it.
• Lunch, coffee & snacks: Daily lunch, plus coffee, tea, and snacks to keep you going.
• Time off that's actually off: Take the time you need to show up as your best self. We mean it.
• Company Events: Take the time you need to show up as your best self. We mean it.

Compensation Range: $120K - $180K