Forward Deployed Infrastructure Engineer

Dormont Manufacturing Co; New York (NY); On-site; USD 135,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401k plan

Relocation assistance

Commuter benefits

Job summary

Dormont Manufacturing Co is hiring a Forward Deployed Infrastructure Engineer in New York City to build and maintain high-performance software services. The role includes supporting operations, developing solutions, and collaborating with diverse teams to enhance capabilities.

The ideal candidate has troubleshooting skills and programming expertise in languages like Java, Python, or JavaScript, and is comfortable in a dynamic environment. The company offers a competitive salary and comprehensive benefits.

Qualifications

• Active US Security clearance or willingness to obtain one.

Responsibilities

• Handle support and operations of Palantir software.
• Deploy new Palantir products at customer deployments.
• Debug, improve, and optimize Palantir’s services and infrastructure.
• Reduce manual operations and automate workflows.
• Provide technical troubleshooting support for production issues.

Skills

Troubleshooting complex systems

Automation of manual tasks

Large scale production systems

Proficiency in Java, Python, Bash, JavaScript, Go

Excellent communication skills

Job description

A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

We’re looking for Forward Deployed Infrastructure Engineers who can help us build, operate, and maintain high-performance, scalable, and reliable services for Palantir platforms, products, and deployments. You’ll get to use your creativity to develop novel solutions to evolving challenges and automate processes wherever possible, using whichever tools are best for the job including industry-leading LLM and AI technology!

As a Forward Deployed Infrastructure Engineer, every day is different! You will be developing software and providing high-quality support for software systems that are critical to solving our government’s greatest challenges. We strongly believe in engineering teams being responsible for the operations of their services in production. As such, you’ll work closely with forward deployed teams and product teams to participate in sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues.

Core Responsibilities

• Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades
• Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types
• Debug, improve, and optimize Palantir’s services and infrastructure with a focus on long-term reliability and scalability
• Reduce manual operations and automate workflows, processes, and/or runbooks where possible
• Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations; participate in a support on‑call schedule

What We Value

• Confidence in troubleshooting complex systems issues independently using observability tools and service logs
• Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams
• Comfort with large scale production systems and technologies – for example, load balancing, monitoring, distributed systems, or configuration management
• Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go or similar languages and be comfortable coding and/or utilizing tooling built in these languages
• Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users
• Excellent communication and interpersonal skills, with the ability to work effectively in multi‑functional teams

What We Require

• Active US Security clearance, or eligibility and willingness to obtain a US Security clearance

Salary

The estimated salary range for this position is $135,000 - $200,000/year. Total compensation for this position may also include Restricted Stock units, sign‑on bonus and other potential future incentives. Total compensation will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign‑on bonus, the value of any benefits offered, and the potential future value of any long‑term incentives.

Benefits

• Employees and their eligible dependents can enroll in medical, dental, and vision insurance as well as voluntary life insurance
• Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
• Commuter benefits
• Relocation assistance
• Take what you need paid time off, not accrual based
• 2 weeks paid time off built into the end of each year (subject to team and business needs)
• 10 paid holidays throughout the calendar year
• Supportive leave of absence program including time off for military service and medical events
• Paid leave for new parents and subsidized back‑up care for all parents
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
• Stipend to help with expenses that come with a new child
• Employees can enroll in Palantir’s 401k plan

In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in‑person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade‑off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.

We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.