Forward Deployed Implementation Engineer (London)

Remote Worker LTD.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

TENEX is seeking a Forward Deployed Implementation Engineer to drive live deployments for new customers. You will onboard log sources, configure data connectors, and deploy TENEX content including parsers, dashboards, detections, and playbooks across SIEM/SOAR environments.

In this hands-on, customer-facing role, you will ensure MDR coverage within defined SLOs while troubleshooting issues and training customers to maximize value from day one.

Qualifications

• 2+ years in cybersecurity, IT operations, cloud engineering, or a related technical field
• Hands-on experience with SIEM platforms, particularly Google SecOps and/or Microsoft Sentinel
• Experience with log source onboarding, data connectors, and ingestion pipeline configuration
• Familiarity with data pipeline technologies such as Bindplane, OpenTelemetry, Cribl, or similar
• Scripting experience in Python, Bash, or similar languages
• Understanding of networking fundamentals and security operations workflows
• Experience with cloud platforms (GCP, Azure, and/or AWS)

Responsibilities

• Execute deployments across Google SecOps and/or Microsoft Sentinel for new customers
• Onboard log sources, configure data connectors, validate ingestion pipelines
• Load TENEX content into customer environments: parsers, dashboards, detections, and playbooks
• Deliver MDR coverage within target SLOs using standardized playbooks
• Troubleshoot connectivity, ingestion, and deployment issues
• Provide hands-on training to customers to use the platform
• Document deployment configurations and handoff notes for support
• Manage multiple concurrent deployments by complexity
• Escalate technical blockers to Senior Engineers or Manager when appropriate.

Skills

SIEM platforms

Log onboarding

Data pipelines

Python/Bash scripting

Cloud platforms (GCP/AWS/Azure)

Networking fundamentals

Security operations

On-call / troubleshooting

Education

Bachelor's degree in Computer Science, Cybersecurity, Engineering, or related field

CISSP, CISM, GIAC, Google Cloud Professional, Microsoft SC-200/AZ-500, AWS Solutions Architect certs

Tools

Bindplane

OpenTelemetry

Cribl

Google SecOps

Microsoft Sentinel

Job description

Company Overview

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We combine cutting-edge AI with human expertise to deliver security operations that are better, faster, and more cost-effective than traditional approaches.

We're a fast-growing startup backed by industry experts and top-tier investors led by Crosspoint Capital. Our team is mission-driven, customer-obsessed, and building something that matters — a new standard for how security operations should work.

Culture is one of the most important things at TENEX.AI — explore our culture deck at culture.tenex.ai to witness how we embody our values every day.

About the Role

As a Forward Deployed Implementation Engineer at TENEX, you are the engine that gets customers live. You will execute end-to-end platform deployments, onboard log sources, load TENEX's library of security content, and train customers so they get value from day one. This is a hands-on, customer-facing technical role for engineers who love seeing things work.

Job Responsibilities

• Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers

• Onboard log sources, configure data connectors, and validate ingestion pipelines

• Load and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOAR

• Work from standardized playbooks to deliver MDR coverage within target SLOs

• Troubleshoot connectivity, ingestion, and configuration issues during deployment

• Enable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platform

• Document deployment configurations and handoff notes for the ongoing support team

• Manage multiple concurrent customer deployments depending on complexity and platform

• Escalate technical blockers to Senior Engineers or Manager when appropriate

Required Skills & Qualifications

Technical & Industry Expertise

• 2+ years in cybersecurity, IT operations, cloud engineering, or a related technical field

• Hands-on experience with SIEM platforms, particularly Google SecOps and/or Microsoft Sentinel

• Experience with log source onboarding, data connectors, and ingestion pipeline configuration

• Familiarity with data pipeline technologies such as Bindplane, OpenTelemetry, Cribl, or similar

• Scripting experience in Python, Bash, or similar languages

• Understanding of networking fundamentals and security operations workflows

• Experience with cloud platforms (GCP, Azure, and/or AWS)

Soft Skills

• Strong problem-solving and troubleshooting skills with a bias toward action

• Excellent customer-facing communication and collaboration abilities

• Ability to thrive in a fast-paced, high-performance startup environment

• Passion for cybersecurity, automation, and continuous improvement

Education & Certifications

• Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)

• Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus

Why Join Us?

• Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platforms

• Collaborate with a talented and innovative team focused on continuously improving security operations

• Competitive salary and benefits package

• A culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineering

• Be part of building something new — TENEX's Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale