Forward Deployed GTME

Starbridge; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary + equity

Medical, dental, vision insurance

Lunch in office

Gym stipend

Pre-tax commuter benefits

Unlimited PTO

Regular offsites

Job summary

Starbridge is hiring Forward Deployed GTMEs in New York to design and deploy customer-ready GTM configurations. You’ll lead discovery, translate needs into concrete scopes, and guide builds from kickoff to launch while ensuring customer success and revenue outcomes.

You’ll work with Product, Sales, and RevOps, leveraging AI to enhance outputs and drive adoption. Onsite at our NYC office, with fast-moving, hands-on collaboration.

Qualifications

• 2+ years in an implementation, solutions consulting, professional services, or related customer-facing role in B2B SaaS.
• You’ve built systems from nothing and the outcome matters more than the process.
• Data-driven: you set health metrics, watch adoption, and let numbers guide calls.
• A strong communicator who can simplify complexity for admins to executives.
• You move between strategy and execution; leading and building are your job.

Responsibilities

• Architect Starbridge configurations that fit into a customer’s GTM stack and CRM.
• Lead discovery with stakeholders and translate requirements into scopes and deliverables.
• Facilitate builds and configurations: signals, bridges, enrichment, automations, reporting.
• Run engagements from kickoff to launch with a project plan and timelines.
• Conduct hands-on training and live build sessions to empower customers.
• Own revenue goals by growing adoption, renewals, and expansions within customers.
• Represent customer perspective to Product to sharpen the platform.

Skills

Data-driven

Strong communicator

Strategy and execution

AI tooling

Problem solving

Python basics

Tools

CRM

Sales engagement tools

Job description

About Starbridge

We're building the front door for how businesses partner with government in America.

Public agencies spend roughly a trillion dollars a year with private companies, and nearly all of it still moves through infrastructure that hasn't changed in decades. Starbridge is building the full operating system for that relationship: the data, the signals, the workflows, and the rails that let a company find a public buyer, win the work, and get paid.

We monitor 320,000+ public sector entities around the clock. 500+ customers have joined us since our launch in March. We've raised $50M from top investors including Craft and Michael Seibel of Y Combinator.

About the role

Our Forward Deployed GTMEs act as strategic consultants for our customers, helping them leverage our platform and AI to generate pipeline, close revenue, and achieve their broader business objectives. As a Forward Deployed GTME, you’ll own the full arc of an engagement: scoping the problem, designing the approach, building it in the platform, getting it live, and handing back something the customer can run on their own. You’ll take half-defined goals and turn them into systems that keep producing pipeline long after you've completed a customer’s onboarding. You'll work across Product, Sales, Account Management, and report into our Director of Customer Success. You will also sit shoulder to shoulder with your customers' RevOps, Sales, and GTM leaders. You'll have visibility across the entire company and real influence over how this team operates as we grow.

What you'll do

• Architect Starbridge configurations that fit cleanly into a customer's existing GTM stack, including their CRM, sales engagement tools, and other data sources.

• Lead discovery with everyone from individual contributors to C-level leaders across RevOps, Sales, and Marketing, and convert their requirements into concrete scopes, requirements, and deliverables.

• Facilitate builds and configuration with customers: signals, Bridges, enrichment, automations, and reporting. Empower customers with the tools they need to do so on their own post-deployment.

• Run each engagement the way a project manager would, from kickoff to launch: a project plan, timelines, a steady check-in rhythm with the customer, and an honest read on what could go wrong.

• Run hands-on training and live build sessions that leave customers feeling capable on the platform, field hard questions on the spot, and keep every engagement anchored to the outcome the customer is paying for.

• Own revenue goals by growing adoption, stewarding renewals, and driving expansion within the customer base.

• Carry the customer's perspective back inside the company: surface patterns in what you hear and feed them to Product to sharpen the platform.

What you bring

• 2+ years in an implementation, solutions consulting, professional services, technical CSM/TAM, deployments, or related customer-facing role in B2B SaaS. Folks with experience in investment banking and/or management consulting are also a great fit. If you're coming from a different background and think you'd be a great fit, tell us why.

• You've built systems from nothing and you're comfortable when the path isn't drawn yet. The outcome matters to you far more than the process around it.

• Data-driven: you set the health metrics, watch adoption, and let the numbers steer your calls.

• A strong communicator who can make complicated things simple and get everyone from admins to executives pointed in the same direction.

• You move easily between strategy and execution. Leading the room and building the thing are both your job, and you like it that way.

• You use AI to multiply your own output. It's a standing part of how you work: you build prompts and workflows that let you take on more and ship better work.

• The kind of person who does whatever it takes to solve a problem. If you've sent a dozen cold emails or taught yourself basic Python to get something done, that's you.

Bonus if you have

• Hands-on time with workflow orchestration or AI tooling, including prompt design and x-tool integrations.

• RevOps, Sales Ops, or GTM background.

• A background in consulting or agency.

• Experience selling into or working with the public sector.

Interview process

We move fast — really fast. Getting back to someone today beats tomorrow, and our interview process reflects that mindset. Please keep us posted on your timeline so we can move quickly and speed things up where needed. All interviews are conducted via Google Meet and onsite in our NYC office.

How we work

• Build Bridges to Help Customers Win - We pride ourselves on being obsessively customer-centric.

• Shooting Star Speed - We move with extreme speed. We value momentum, decisiveness, and the ability to accelerate when it matters.

• Fun Is a Feature - We intentionally design Starbridge to be an energizing place to do hard work. Joy, humor, and camaraderie make great teams faster, sharper, and more resilient.

• In the Arena - We believe the best ideas come from living close to the work, feeling the friction, hearing the nuance, and experiencing the details firsthand.

Benefits include:

• Competitive salary + early-stage equity

• Comprehensive medical, dental, and vision insurance

• Company-provided lunch in the office every day

• Gym stipend

• Pre-tax commuter benefits

• Unlimited PTO

• Regular offsites (NYC + global locations)