Forward Deployed Engineer, Mid-Market - Paris

Murphy AI; États-Unis; Hybride; USD 120 000 - 160 000; Plein temps

Avantages offerts par ce poste

Stock options

Ongoing learning opportunities

Competitive, skills-based compensation

Résumé du poste

Murphy AI in Paris seeks a developer to implement AI agents supporting debt collection for mid-market customers. You’ll manage several projects from kickoff to live service in about four weeks and tailor workflows for French clients while monitoring live performance.

You will use Python/TypeScript, SQL and data files, and collaborate with product/engineering to refine templates and integrations. Hybrid work with frequent office days in Paris.

Qualifications

• 1–3 years in a technical role such as software/solutions engineering or consulting.
• Proficiency with Python and/or TypeScript, SQL, APIs and data files.
• Strong organization across repeatable workflows and concurrent projects.
• Clear communication with customers and teammates.
• Native-level French and fluent English.

Responsabilités

• Coordinate multiple implementations from kickoff to launch.
• Adapt agent templates to customer policies, products and tone.
• Configure contact windows, retry frequency, channels, payment links and handoffs.
• Set up data exchanges and test agents with simulations before go-live.
• Use SQL and dashboards to review performance and improve agents or strategies.
• Create templates, scripts or tools from repeated work and document handoffs.

Connaissances

Python

TypeScript

SQL

APIs

Data files

Organization

Communication

Description du poste

Role overview

Implement AI agents that support debt collection for mid-market customers, taking several projects at a time from kickoff to a live service in around four weeks. Based in Paris, you will customize reusable workflows for customers in France, monitor live performance and refine the tools and templates used across implementations. The customer base includes lenders, telecommunications providers, utilities, healthcare organizations and servicing firms.

Responsibilities

• Coordinate multiple implementations at once, keeping each on track from customer kickoff to launch.
• Adapt standard agent templates to customer policies, products and tone.
• Configure permitted contact windows, retry frequency, communication channels, payment links and human-agent handoffs.
• Set up customer data exchanges through standard integrations and test agents with simulations before go-live.
• Use SQL and dashboards to review contact, payment and funnel performance, explain results and make improvements to agents or contact strategies.
• Convert repeated implementation work into templates, scripts or tools; document handoffs and share customer feedback with product and engineering teams.

Requirements

• Roughly one to three years in a technical role such as software or solutions engineering, implementation, technical support or consulting; strong graduates are welcome.
• Ability to use Python and/or TypeScript, SQL, APIs and data files.
• Strong organization across repeatable workflows and concurrent projects, with an interest in automation.
• Clear communication with customers and teammates.
• Native-level French and fluent English.

Nice to have

• Experience with LLM prompting, evaluations or small agents; exposure to collections, lending or customer operations; or a relevant degree or equivalent experience.

Benefits and work setup

• Competitive, skills-based compensation, stock options, and ongoing learning opportunities.
• Hybrid work based in Paris, typically three office days and two remote days per week, with flexibility in how work is organized.