Forward Deployed Engineer (FDE)

Alguna; United States; On-site; USD 100,000 - 150,000; Full time

Job summary

Alguna is seeking a customer-obsessed engineer who ships working solutions and thrives in ambiguity. You will build forward-deployed integrations, data pipelines, and product extensions that unlock customer value, then feed back into the product for scalable improvements.

You’ll work cross-functionally with engineering, product, and customer success to prioritize, scope, and ship, turning real-world problems into shipped outcomes and paving the path for faster deployments.

Qualifications

• Must be a hands-on builder who ships working solutions.
• Able to thrive in ambiguity and move fast in early-stage environments.
• Pragmatic with smart trade-offs to deliver value quickly.
• Technical and versatile across codebases, data, APIs, and integrations.
• Clear communicator translating customer needs to engineering reality.
• Driven to automate repetitive work and shorten time-to-value.
• Uses AI as leverage while owning correctness and security.

Responsibilities

• Work directly with customers to understand workflows and goals.
• Build forward-deployed solutions: integrations, data pipelines, product extensions.
• Translate customer needs into scalable product improvements and reusable patterns.
• Be reactive to issues, triage, fix, and communicate status clearly.
• Own implementations end-to-end from scope to deployment and monitoring.
• Create templates, tooling, and automation to accelerate future deployments.
• Partner with engineering, product, and customer success to prioritize and ship.

Skills

Builder

Ambiguity handling

pragmatism

Technical versatility

Clear communication

Automation

AI leverage

Job description

You’re customer-obsessed: You want to live close to real users and real problems. You get energy from turning “this is painful” into “this is fixed.”

Key Qualities

• You're a builder who ships: You deliver working solutions that run in production.
• You thrive in ambiguity: Early‑stage means unclear requirements, moving targets, and learning as we go. You can still make progress fast.
• You're relentlessly pragmatic: You’ll make smart trade‑offs to get value out quickly, then iterate once we know what matters.
• You're technical and versatile: You can jump across codebases, APIs, data, infra, and integrations. Whatever the bottleneck is, you go there.
• You communicate clearly: You can translate between customer context and engineering reality without losing nuance (or patience).
• You're efficiency‑obsessed: You automate repetitive work, reduce manual steps, and shorten time‑to‑value for customers.
• You use AI as leverage: You use AI tools to speed up debugging, integration work, scripting, docs, and iteration—while owning correctness and security.

Responsibilities

• Work directly with customers: Understand their workflows, constraints, and goals. Help them succeed with Alguna, fast.
• Build forward‑deployed solutions: Ship integrations, custom workflows, data pipelines, and product extensions that unlock customer value.
• Close the loop back into the product: Turn repeated customer needs into scalable product improvements and reusable patterns.
• Be reactive (in a good way): When something breaks or a customer is blocked, you jump in, triage, fix, and communicate clearly.
• Own implementations end‑to‑end: From “wait, what do you actually need?” → design → build → deploy → monitor → iterate. If it’s flaky at 2am, you’ll care.
• Create paved paths: Build templates, tooling, docs, and automation so the next customer goes live faster than the last.
• Partner cross‑functionally: Work tightly with engineering, product, and customer success to prioritize, scope, and ship.

Success Metrics

• Customers get to value quickly and stick around because things just work.
• Repeated customer work turns into reusable, scalable product capabilities.
• The team gets faster over time because you remove friction and build “paved roads.”
• You reliably take messy real‑world problems and turn them into shipped outcomes.