Forward Deployed Engineer (FDE)

EdgeVerve; New York (NY); On-site; USD 140,000 - 200,000; Full time

Job summary

EdgeVerve Forward Deployed Engineers embed with strategic customers to solve real-world engineering problems, build integrations, extensions, and workflows that accelerate product adoption and business value realization. This role ships production-relevant code on live accounts, with field learnings feeding directly into the product roadmap through a structured feedback loop.

The position is suited for engineers who can build deployable solutions quickly and demonstrate measurable customer

Qualifications

• Strong software engineering fundamentals with production ownership.
• Ability to navigate undocumented customer workflows.
• Proven customer-facing collaboration under deadlines.
• Willingness to travel or embed with accounts.
• Experience in embedded/forward-deployed roles or related consulting backgrounds.

Responsibilities

• Partner with client engineering teams to understand goals and priorities.
• Lead workshops, discovery sessions, solutioning, and technical discussions.
• Analyze customer operating workflows to identify gaps between deployed product and requirements.
• Design and build the custom integrations, connectors, and product extensions that close that gap.
• Develop working prototypes using customer data to validate feasibility before delivery momentum is impacted.
• Harden validated prototypes to production-grade reliability and hand off cleanly to Support/Customer Success.
• Synthesize field learnings into concrete, prioritized inputs for Product and Engineering, serving as a primary source of roadmap signal.
• Serve as the account’s trusted technical point of contact through deployment and initial ramp‑up.

Skills

Production-grade code

Ambiguity tolerance

Customer-facing

Travel willingness

Embedded/Forward-deployed

Job description

At EdgeVerve Forward Deployed Engineers embed directly with strategic customers to solve real-world engineering problems, build integrations, extensions, and workflows that accelerate product adoption and business value realization. This is neither a configuration role nor a delivery-consulting role. The role is responsible for shipping production-relevant code on live accounts, with field learnings feeding directly into the product roadmap through a structured feedback loop. The position is suited for engineers who can build deployable solutions quickly and demonstrate measurable customer impact.

Key Responsibilities

• Partner with client engineering teams to understand goals, challenges, and priorities.
• Lead workshops, discovery sessions, solutioning, and technical discussions.
• Analyze customer operating workflows and identify gaps between the deployed product and account-specific requirements
• Design and build the custom integrations, connectors, and product extensions that close that gap
• Develop working prototypes using customer data to validate feasibility before delivery momentum is impacted
• Harden validated prototypes to production-grade reliability and hand off cleanly to Support/Customer Success
• Synthesize field learnings into concrete, prioritized inputs for Product and Engineering, serving as a primary source of roadmap signal rather than only a delivery resource
• Serve as the account’s trusted technical point of contact through deployment and initial ramp‑up

Role Scope:

Standard product configuration and steady‑state training are explicitly out of scope beyond the initial ramp‑up period. These activities are routed to Service delivery and self‑service tooling. If day‑to‑day work is limited to configuration, the scope should be escalated rather than absorbed within EV FDE role.

Required Profile

• Strong software engineering fundamentals — comfortable owning code in production, not just prototyping
• High tolerance for ambiguity, including the ability to navigate undocumented customer workflows
• Customer‑facing instincts — able to build trust with technical and non‑technical stakeholders under real deadline pressure
• Willingness to travel or embed for extended stretches (cadence varies by account model)
• Prior experience in an embedded, forward‑deployed, or high‑ambiguity technical role is preferred but not mandatory; strong engineering, solutions, and consulting backgrounds are also relevant

Experience - 12 years +

Location - US (New York)

Skills - Technical +Client facing

Important Note - Applicants currently should be residing in US, should have permanent US citizenship.