Forward Deployed Engineer( 13+ years only)

EdgeVerve Systems Limited; Irving (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

EdgeVerve Forward Deployed Engineers embed directly with strategic customers to solve real-world engineering problems, build integrations, extensions, and workflows that accelerate product adoption and business value realization.

This role ships production-relevant code on live accounts, with field learnings feeding the roadmap through a structured feedback loop. Travel may be required as projects demand.

Qualifications

• Strong software engineering fundamentals with production-grade coding.
• Ability to navigate undocumented customer workflows.
• Customer-facing instincts and ability to work under deadlines.
• Willingness to travel or embed with accounts.

Responsibilities

• Partner with client engineering teams to understand goals and priorities.
• Lead workshops, discovery sessions, and technical discussions.
• Analyze customer workflows and identify gaps between product and requirements.
• Design and build custom integrations and product extensions.
• Develop prototypes using customer data to validate feasibility.
• Harden prototypes to production-grade reliability and hand off to Support.
• Synthesize field learnings into roadmap signals for Product and Engineering.
• Serve as trusted technical contact through deployment and ramp-up.

Skills

Software engineering basics

Ambiguity tolerance

Customer-facing skills

Travel willingness

Embedded/Forward-deployed experience

Job description

Location: US/ India/ France

Level: FDE I–II

FDE levels (I-FDE, II-Senior FDE) are defined by the level of ambiguity and account complexity that can be owned independently, rather than by tenure.

About the Role

At EdgeVerve Forward Deployed Engineers embed directly with strategic customers to solve real-world engineering problems, build integrations, extensions, and workflows that accelerate product adoption and business value realization. This is neither a configuration role nor a delivery-consulting role. The role is responsible for shipping production-relevant code on live accounts, with field learnings feeding directly into the product roadmap through a structured feedback loop. The position is suited for engineers who can build deployable solutions quickly and demonstrate measurable customer impact.

Key Responsibilities

• Partner with client engineering teams to understand goals, challenges, and priorities.
• Lead workshops, discovery sessions, solutioning, and technical discussions.
• Analyze customer operating workflows and identify gaps between the deployed product and account-specific requirements
• Design and build the custom integrations, connectors, and product extensions that close that gap
• Develop working prototypes using customer data to validate feasibility before delivery momentum is impacted
• Harden validated prototypes to production-grade reliability and hand off cleanly to Support/Customer Success
• Synthesize field learnings into concrete, prioritized inputs for Product and Engineering, serving as a primary source of roadmap signal rather than only a delivery resource
• Serve as the account’s trusted technical point of contact through deployment and initial ramp-up

Role Scope:

Standard product configuration and steady-state training are explicitly out of scope beyond the initial ramp-up period. These activities are routed to Service delivery and self-service tooling. If day-to-day work is limited to configuration, the scope should be escalated rather than absorbed within EV FDE role.

Required Profile

• Strong software engineering fundamentals — comfortable owning code in production, not just prototyping
• High tolerance for ambiguity, including the ability to navigate undocumented customer workflows
• Customer-facing instincts — able to build trust with technical and non-technical stakeholders under real deadline pressure
• Willingness to travel or embed for extended stretches (cadence varies by account model)
• Prior experience in an embedded, forward-deployed, or high-ambiguity technical role is preferred but not mandatory; strong engineering, solutions, and consulting backgrounds are also relevant