Forward Deployed Engineer

Tela; United States; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Equity

Paid time off

Global exposure

Direct access to founders

Remote-first

Job summary

Tela is seeking a Forward Deployed Engineer to work hands-on with enterprise clients, shipping production software and AI-agent workflows. You will design, build integrations, and automations that improve speed, cost, quality, risk, or capacity, with patterns turned into reusable products for future deployments.

You will collaborate with clients to understand processes, translate them into reliable software, and balance speed, quality, scope and business value, while traveling as needed for

Qualifications

• Shipping production software.
• Strong TypeScript skills.
• Ability to translate business processes into reliable software.
• Clear communication with stakeholders.

Responsibilities

• Build and deploy production AI-agent workflows, integrations, automations, and supporting internal tools.
• Work closely with clients to understand their systems, constraints, processes, and desired outcomes.
• Make architecture, scope, reliability, timeline, and business-impact trade-offs visible to both clients and internal teams.
• Adapt reusable products to new deployments and continue improving solutions after launch as models, workflows, and requirements change.
• Measure results using operational outcomes such as cycle time, cost, quality, risk reduction, and capacity released.
• Feed lessons from client work back into product and engineering while creating abstractions that make future delivery faster and more robust.

Skills

TypeScript

Systems design

Business process understanding

Communication skills

Portuguese proficiency

English proficiency

Job description

Role overview

This Forward Deployed Engineer role is for a hands-on builder who works directly with demanding enterprise clients to solve complex operational problems. You will understand real business processes, then design and ship production software, AI-agent workflows, integrations, and automations that improve speed, cost, quality, risk, or capacity. Successful client-specific patterns are developed into reusable products, components, and delivery playbooks.

Responsibilities

• Build and deploy production AI-agent workflows, integrations, automations, and supporting internal tools.
• Work closely with clients to understand their systems, constraints, processes, and desired outcomes.
• Make architecture, scope, reliability, timeline, and business-impact trade-offs visible to both clients and internal teams.
• Adapt reusable products to new deployments and continue improving solutions after launch as models, workflows, and requirements change.
• Measure results using operational outcomes such as cycle time, cost, quality, risk reduction, and capacity released.
• Feed lessons from client work back into product and engineering while creating abstractions that make future delivery faster and more robust.

Requirements

• Demonstrated experience shipping production software.
• Strong TypeScript skills and the ability to design maintainable, scalable systems that are practical to operate.
• Ability to understand a business process and translate it into reliable software.
• Sound judgment when balancing delivery speed, quality, scope, architecture, and business value.
• Clear communication with both technical and non-technical stakeholders.
• Working proficiency in Portuguese and English, plus willingness to travel when in-person client work materially improves the outcome.

Nice to have

• Experience with enterprise clients, AI agents, workflow automation, legal technology, financial operations, or enterprise integrations.
• Background building internal platforms, developer tools, automation frameworks, or reusable technical primitives.

Benefits and work setup

• Remote-first arrangement with travel for workshops, deployments, go-lives, or other high-impact client moments.
• Equity participation, paid time off, global product exposure, and direct access to founders.