Forward Deployed Engineer

Tela; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Tela is seeking a hands-on Forward Deployed Engineer to design and ship production software, AI-agent workflows, integrations, and automations for demanding enterprise clients. You will translate business processes into reliable systems and create reusable patterns for future delivery.

Strong TypeScript skills, clear communication with technical and non-technical stakeholders, and willingness to travel for on-site client work are required in this remote-first role.

Qualifications

• Demonstrated experience shipping production software.
• Strong TypeScript skills and the ability to design maintainable, scalable systems that are practical to operate.
• Ability to understand a business process and translate it into reliable software.
• Sound judgment when balancing delivery speed, quality, scope, architecture, and business value.
• Clear communication with both technical and non-technical stakeholders.
• Working proficiency in Portuguese and English, plus willingness to travel when in-person client work materially improves the outcome.

Responsibilities

• Build and deploy production AI-agent workflows, integrations, automations, and supporting internal tools.
• Work closely with clients to understand their systems, constraints, processes, and desired outcomes.
• Make architecture, scope, reliability, timeline, and business-impact trade-offs visible to both clients and internal teams.
• Adapt reusable products to new deployments and continue improving solutions after launch as models, workflows, and requirements change.
• Measure results using operational outcomes such as cycle time, cost, quality, risk reduction, and capacity released.
• Feed lessons from client work back into product and engineering while creating abstractions that make future delivery faster and more robust.

Skills

TypeScript

Business process understanding

Clear communication

Travel willingness

Portuguese

English

Job description

Role overview

This Forward Deployed Engineer role is for a hands‑on builder who works directly with demanding enterprise clients to solve complex operational problems. You will understand real business processes, then design and ship production software, AI‑agent workflows, integrations, and automations that improve speed, cost, quality, risk, or capacity. Successful client‑specific patterns are developed into reusable products, components, and delivery playbooks.

Responsibilities

• Build and deploy production AI-agent workflows, integrations, automations, and supporting internal tools.
• Work closely with clients to understand their systems, constraints, processes, and desired outcomes.
• Make architecture, scope, reliability, timeline, and business-impact trade-offs visible to both clients and internal teams.
• Adapt reusable products to new deployments and continue improving solutions after launch as models, workflows, and requirements change.
• Measure results using operational outcomes such as cycle time, cost, quality, risk reduction, and capacity released.
• Feed lessons from client work back into product and engineering while creating abstractions that make future delivery faster and more robust.

Requirements

• Demonstrated experience shipping production software.
• Strong TypeScript skills and the ability to design maintainable, scalable systems that are practical to operate.
• Ability to understand a business process and translate it into reliable software.
• Sound judgment when balancing delivery speed, quality, scope, architecture, and business value.
• Clear communication with both technical and non-technical stakeholders.
• Working proficiency in Portuguese and English, plus willingness to travel when in-person client work materially improves the outcome.

Nice to have

• Experience with enterprise clients, AI agents, workflow automation, legal technology, financial operations, or enterprise integrations.
• Background building internal platforms, developer tools, automation frameworks, or reusable technical primitives.

Benefits and work setup

• Remote-first arrangement with travel for workshops, deployments, go-lives, or other high-impact client moments.
• Equity participation, paid time off, global product exposure, and direct access to founders.